Observe.AI Reviews in January 2025: User Ratings, Pros & Cons

"Convenience"

What do you like best about Observe.AI? Easy to access, understandable and very helpful. What do you dislike about Observe.AI? Sometimes the Script is not understandable What problems is Observe.AI solving and how is that benefiting you? Everything is in Observe.AI but sometimes the script are cut.

"I would highly recommend Observe.AI to a friend!"

What do you like best about Observe.AI? I like that Observe.AI has the scripting of the call. It is very well managed and very efficient. i like the format of the whole app in itself. How it is placed and displayed. I like how the app also presents the calls and evaluations on the buttons. It also allows us to analyze dta and check our work. Another great thing about this app that i really like is that it allows us to edit the submitted form even tho it has already been submitted. I like ...

"Feedback"

What do you like best about Observe.AI? Observe AI is an intelligent application which I like to use because it offer an ease of usage. The application is helpful in my work as an evaluator. The more I use it the more I enjoy the process of AI. What do you dislike about Observe.AI? With Observe AI though it is a very helpful tool in evaluation, there are some instances where the transcripts are not complete or some of the phrase is missing. What problems is Observe.AI solving and how is ...

"I would recommend observe.ai since it is more easier to access."

What do you like best about Observe.AI? The most helpful about Observe. ai it is easy to access during evaluation and the guide is now updated and words is now accurate for us to understand during our evaluation. What do you dislike about Observe.AI? The downsides of using Observe.Ai is sometimes some call Ids is not complete the call is cut and we still need to refer to our assurance.com for us to complete our evaluation. What problems is Observe.AI solving and how is that benefiting ...

"Feedback for observe.ai"

What do you like best about Observe.AI? The most helpful about ai, is that I don't need to listen the whole calls , if I missed to check something. They provide all the shortcuts , that makes our work easy. What do you dislike about Observe.AI? There are times that the transcript is not accurate for the recording and not only that but also there are times that the calls is not completed when we compare it to the assurance recording. What problems is Observe.AI solving and how is that ...

"Frelyn's Review"

What do you like best about Observe.AI? Observe ai makes it easy to tract the information for the usage of evaluations. They have both the call and the evaluation form for the very easy access. I think it is their upside. What do you dislike about Observe.AI? Observe.AI have many tools and menus that are not actually needed. They also have more things going on for the eyes that I personally think it make me discomfort. I want my space to be clean and neatly organized. What problems is ...

"its good"

What do you like best about Observe.AI? Using Observe Ai was good because it give us easy way to evaluate the calls that our very hard to evaluate in the formstack. What do you dislike about Observe.AI? Using Observe.AI in the past few months, the thing that i dislike is that some calls are short. What problems is Observe.AI solving and how is that benefiting you? Observe.Ai helps me to evaluate a lot of calls, because of the access

"Observe Helpdesk Review"

What do you like best about Observe.AI? One of the primary points of use for us is the ability to review calls and also read transcripts. What do you dislike about Observe.AI? Currently unable to remove reviews once posted. Recommendations to others considering Observe.AI: If you're seeking a quality employee enhancement suite, as well as tools that allow you to search specific instances of occurrences via phone or chat, this is it. What problems is Observe.AI solving and how is that ...

"My experience in using tool Observe.AI"

What do you like best about Observe.AI? What I've like in using Observe.AI tool is very easy to use, all the stuff is there and I am not hesitate or bothering to use this one, Highly recommended for other agents which is allow or have access in this tool, and also what I've like in this tool is very usefull, it is easy to access once we reach the portal and also the one that we use is evaluating the agents, and very easy to evaluate them because there is a recommend something in the left ...

"Makes the work easier."

What do you like best about Observe.AI? It is showing details and transcription. What do you dislike about Observe.AI? The recording sometimes aren't complete. What problems is Observe.AI solving and how is that benefiting you? Reduces the time working on a specific lead.