Nutshell Reviews in April 2025: User Ratings, Pros & Cons

"A great & simple CRM tool !"

What do you like best about Nutshell? The best thing about Nutshell is the easy management of leads. It's so useful to manage your projects by company and to see your achievements growing over the time and work. It's important to feel you've fullfilled your duty and to see your projects progressing. More generally, Nutshell really works as a web app, easy to use and ergonomically smart. (Plus, I love the click & call function !) What do you dislike about Nutshell? Sometimes the links ...

"Nutshell is an intuitive, friendly, CRM solution for client contact management. "

What do you like best about Nutshell? The contact management is so easy to use and search. I love the ease of importing and exporting data. Adding multiple contacts to each account is so helpful. I also really like the mobile app - pulling up contacts on my phone is so easy. I like the "+" button that allows you to add anything - a company, a contact, a task. What do you dislike about Nutshell? The dashboard needs major help. You cannot prioritize your tasks which makes it kind of useless. ...

"brief overview of experience using Nutshell"

What do you like best about Nutshell? Can synch to email. Create leads and follow ups to leads for different departments within the company . Glad company is taking initiative to improve platform. What do you dislike about Nutshell? Very difficult to set up notifications and reminders. Complicated for a new user to learn the features. What problems is Nutshell solving and how is that benefiting you? Managing leads

"Simply, the best CRM web application. Fast setup and great support."

What do you like best about Nutshell? There is a lot to like about Nutshell. We came over from Salesforce after 6 years of use and our sales team couldn't be happier. I'm practically the office hero for making the switch. The changeover was incredibly fast too, I had my sales team ditching Salesforce after 1 week. That includes moving our data over, which was thousands of accounts, thousands of contacts and tens of thousands of history notes. Nutshell's import tool is amazing and since our ...

"Works Very Well For Us"

What do you like best about Nutshell? The mobile version is very simple to use. We use it for tracking leads to sales in an air conditioning company and it does everything we need it to. I am able to provide up to the minute reports on sales pending and close ratios when asked. What do you dislike about Nutshell? There isn't anything that we've found to dislike in this software. What problems is Nutshell solving and how is that benefiting you? We use it it track the sales cycle of our ...

"Finally. Something simple, beautiful and effective"

What do you like best about Nutshell? The interface looks awesome and is really inviting to sign into. It's as equally easy to use. What do you dislike about Nutshell? That LinkedIn stopped allowing their integration. What problems is Nutshell solving and how is that benefiting you? Tracking all contacts and knowing they're in a trusted system to make the most of the relationship.

"Business made easy"

What do you like best about Nutshell? Allows us to create detailed timeline of workflow What do you dislike about Nutshell? Some of the formatting What problems is Nutshell solving and how is that benefiting you? Workflow management

"Nutshell is a terrific CRM program for almost every need."

What do you like best about Nutshell? I have worked with a number of CRM programs, including SalesForce. Far too often, CRM programs are bloated with features and designs that nowt only do very few companies need, but even less will use. The design team at Nutshell "gets it," their features and user interface allow up the vast majority of users, such as my firm, to be up and running very quickly using features that most companies (like 95%) need. Often times CRM programs require so much ...

"Nutshell is a fantastic CRM tool"

What do you like best about Nutshell? Having evaluated several CRM systems for my needs, nothing compared to nutshell as far as getting what I need tracked in an intuitive manner that works across my devices. What do you dislike about Nutshell? I would like to see more integrations with popular 3rd party tools. I'm currently integrating it with quote roller and love that process. What problems is Nutshell solving and how is that benefiting you? I need a simple, easy to use system to track ...

"Perfect tool to stay on top of all customer interaction."

What do you like best about Nutshell? I really like the way that all customer contact can easily be enetered into Nutshell and very quickly reviewed to stay on top of customer contacts. Also, the activities tool is very helpful to planmy time and then quickly log the synopsis of the contact and schedule any follow up activities based on the same accounts and contacts. The value I receive for my subscription rate almost seems too good. I would honestly pay 20% more for this service, ...