Nutshell Reviews in April 2025: User Ratings, Pros & Cons

"Great CRM!"

What do you like best about Nutshell? Nutshell is a great CRM. It is affordable and has all of the features you could need. What do you dislike about Nutshell? I cannot think of anything I don't like about Nutshell. It is a great tool. Recommendations to others considering Nutshell: Do it What problems is Nutshell solving and how is that benefiting you? Keeping track of prospects with our own staging and follow up strategy.

"Cost effective, great for small business, but has some growing pains..."

What do you like best about Nutshell? The customization for list views and data. What do you dislike about Nutshell? I really dislike not being able to attach a document from within the CRM. I love the mass email feature and the sync with gmail, but not being able to attach a document from within nutshell means that I have to go back and forth instead of being able to do everything from within nutshell. Recommendations to others considering Nutshell: They are growing, and if you only need ...

"This is the CRM for me and my Clients!!"

What do you like best about Nutshell? Thank you G2 Crowd and Nutshell. What an amazing, intuitive and clever CRM. It's what I've been looking for. I'll be calling today to discuss signing myself and my Clients up. What great value. Happy to provide a testimonial in six weeks time, so please follow up : ) Have a fantastic day! Deb Bowey Phenomenal Results Automation Marketing. What do you dislike about Nutshell? There's been a couple of things to stump me so far, but considering I only ...

"The Easiest CRM You Can Find"

What do you like best about Nutshell? I love how simple it is to train people to use and how intuitive everything is. What do you dislike about Nutshell? The search functions are pretty limiting sometimes. With a search bar that lacks in some functionality, it's hard to manage duplicates. Recommendations to others considering Nutshell: It's a solid platform for small businesses with need a plain and simple CRM software for very little investment. What problems is Nutshell solving and how is ...

"Nutshell has saved me time organizing my day."

What do you like best about Nutshell? The nuts are always punctual in answering any questions that come up with program. I like the current interface. It allows me to spend more time with clients. What do you dislike about Nutshell? The new interface-harder to navigate and locate my clients. What problems is Nutshell solving and how is that benefiting you? The ability to have last contact and make scheduled events help save the day.

"Finally, a CRM that melts into our daily routines."

What do you like best about Nutshell? The Google Apps integration for usage and management works great! What do you dislike about Nutshell? Inability to directly send an email through Gmail from within Nutshell with an attachment.. What problems is Nutshell solving and how is that benefiting you? Historical communications between our sales reps and their clients.

"A great & simple CRM tool !"

What do you like best about Nutshell? The best thing about Nutshell is the easy management of leads. It's so useful to manage your projects by company and to see your achievements growing over the time and work. It's important to feel you've fullfilled your duty and to see your projects progressing. More generally, Nutshell really works as a web app, easy to use and ergonomically smart. (Plus, I love the click & call function !) What do you dislike about Nutshell? Sometimes the links ...

"Best CRM for the money "

What do you like best about Nutshell? Nutshell is very affordable with great customizable features like the sales pipeline, products and services, easy to use lead uploading and task management, I have used this for 3 separate start-up businesses and would recommend it to everyone! I also love the customer service team, whenever I have a question they are at my fingertips to solve the problem or suggest a solution. Cannot beat that level of service! What do you dislike about Nutshell? It is ...

"Nutshell is an intuitive, friendly, CRM solution for client contact management. "

What do you like best about Nutshell? The contact management is so easy to use and search. I love the ease of importing and exporting data. Adding multiple contacts to each account is so helpful. I also really like the mobile app - pulling up contacts on my phone is so easy. I like the "+" button that allows you to add anything - a company, a contact, a task. What do you dislike about Nutshell? The dashboard needs major help. You cannot prioritize your tasks which makes it kind of useless. ...

"Our sales team is now finally a team!"

What do you like best about Nutshell? I love the intuitive layout. It is so simple to keep up with each and every lead. And it's simple to create a new lead. The ability to tag my team members is incredibly helpful. If I have a thought about an account, I can just tag someone and not have to spend time hunting them down and talking. It has saved me a ton of time. Plus, other team members can make notes on the accounts too. Also, I love that I can track all email communication and that ...