9.3
Spot Score
Your ultimate solution for customer relationship success.
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Starts from $16/User/Month when Billed Yearly
Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more
Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.
Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.
Customizable workflows and pipelines to suit individual business needs and sales processes.
Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.
Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.
Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.
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AU
Anonymous User
11/30/16
"Good experience on Desktop Version But Average ExperIence On Mobile App "
What do you like best about Nutshell? Dashboards Schefule And Alerts are well managed What do you dislike about Nutshell? Limited Options On Mobile App And Cdashes What problems is Nutshell solving and how is that benefiting you? Lead Pipeline And Its Follow Up To Increase Conversions
MM
Matt M
11/30/16
"Simple CRM with Enterprise Level Features!"
What do you like best about Nutshell? Nutshell's simplicity is what keeps me and my team completely informed on the company's sales cycle, without all the unnecessary bloat of other CRM's. What do you dislike about Nutshell? Nothing yet! I've run multiple sales teams on Nutshell, and the experience has been flawless. Recommendations to others considering Nutshell: na What problems is Nutshell solving and how is that benefiting you? We're able to close sales quicker, by using Nutshell to ...
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EF
Edward F
11/30/16
"Fantastic CRM that has all the bells and whistles as the large firms at a cheap price."
What do you like best about Nutshell? The program does most of the work for me. Most of my contacts are auto populated from my google account and all tasks autosync'd to my calendar. What do you dislike about Nutshell? I'm such a big fan that I wish there was a reseller program. I've referred at least 5 clients their way. I also wish there was QuickBooks integration. Recommendations to others considering Nutshell: If you want a great program that has several features that larger players ...
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LS
Lisa S
11/30/16
"We Love Nutshell!"
What do you like best about Nutshell? The software is very easy to use so it lets even my not so computer literate sales people feel at ease with it. What do you dislike about Nutshell? Overall I really enjoy using Nutshell. I would like the ability to have more than one pipeline, and for the keep in touch to have a module on the dashboard. Recommendations to others considering Nutshell: This is a great CRM that your employees will actually enjoy using because it is easy to use! What ...
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KM
Kate M
11/30/16
"User friendly and easy to learn"
What do you like best about Nutshell? Nutshell is Intuitive and user friendly. What do you dislike about Nutshell? I wish it were easier to pull certain reports--i.e. a report of your tasks for the month What problems is Nutshell solving and how is that benefiting you? We are able to share information across our teams in a meaningful way. Love how when you BCC nutshell your customer emails are recorded in the database.
HD
Heather D
11/30/16
"Nutshell Review"
What do you like best about Nutshell? I love how organized it keeps me. I love how I can log activities in order to document my work. What do you dislike about Nutshell? I get confused trying to see the data report of my numbers. I have to navigate a lot to find it. Recommendations to others considering Nutshell: It will help you organize your contacts. What problems is Nutshell solving and how is that benefiting you? I am able to track follow up calls and most recent correspondences.
TM
Tiffany M
11/30/16
"Quick and Easy"
What do you like best about Nutshell? Nutshell is super efficient especially on my mobile device which is where I use it the most. I'm able to go from reports to adding a company quickly and easily. What do you dislike about Nutshell? Sometimes merging clients can be tricky but once you get the hang of it it's okay What problems is Nutshell solving and how is that benefiting you? I am able to keep track of my more than 100 tasks in a day. I am also able to measure my success as well as what ...
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SS
Sebastian S
11/30/16
"Great CRM"
What do you like best about Nutshell? Nutshell is always finding ways to improve their software by taking their customers opinions and implementing it. What do you dislike about Nutshell? Sometimes companies look like they haven't been touch because there is a lead open and all of the contact is located on the lead. In my case leads can take 3 months to 2 years to close so this can cause issues when looking at who I have and "haven't" contacted. What problems is Nutshell solving and how is ...
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AU
Anonymous User
11/30/16
"Small Business Option"
What do you like best about Nutshell? The ease of use from multiple devices makes Nutshell a viable option for people on the move. What do you dislike about Nutshell? For the monthly cost, I have nothing to complain about. I am a small consulting firm, Nutshell currently fits my need. Recommendations to others considering Nutshell: Evaluate the return on investment and functionalities that your organization requires. If Nutshell fits you can't beat the cost. What problems is Nutshell ...
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JM
Jody M
11/30/16
"Nutshell is very useful"
What do you like best about Nutshell? Nutshell makes working remotely easy and convenient. It has it's glitches but overall is very useful. I use it daily during the week, it is very user friendly and easy to navigate. I've used many other similar apps and Nutshell is the best so far. What do you dislike about Nutshell? The one thing I don't like is the new updated dashboard. It's too much, too many options and I can spend all day trying to arrange my dashboard. What problems is Nutshell ...
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