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9.3

Spot Score

Nutshell - CRM Software

Nutshell Reviews in April 2025: User Ratings, Pros & Cons

Your ultimate solution for customer relationship success.

4.4

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Starts from $16/User/Month when Billed Yearly

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Nutshell Reviews & Ratings

4.4

Very Good

Based on 1483 ratings & 963 reviews

Rating Distribution

Excellent

(530)

Very Good

(345)

Good

(73)

Poor

(12)

Terible

(3)

Expert's Review

Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more

Nutshell pros and cons

  • Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.

  • Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.

  • Customizable workflows and pipelines to suit individual business needs and sales processes.

  • Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.

  • Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

  • Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.

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Showing 861-870 out of 963

AU

Anonymous User

11/30/16

2.5 out of 5

"Good experience on Desktop Version But Average ExperIence On Mobile App "

What do you like best about Nutshell? Dashboards Schefule And Alerts are well managed What do you dislike about Nutshell? Limited Options On Mobile App And Cdashes What problems is Nutshell solving and how is that benefiting you? Lead Pipeline And Its Follow Up To Increase Conversions

LS

Lisa S

11/30/16

5 out of 5

"We Love Nutshell!"

What do you like best about Nutshell? The software is very easy to use so it lets even my not so computer literate sales people feel at ease with it. What do you dislike about Nutshell? Overall I really enjoy using Nutshell. I would like the ability to have more than one pipeline, and for the keep in touch to have a module on the dashboard. Recommendations to others considering Nutshell: This is a great CRM that your employees will actually enjoy using because it is easy to use! What ...

Read more

TM

Tiffany M

11/30/16

5 out of 5

"Quick and Easy"

What do you like best about Nutshell? Nutshell is super efficient especially on my mobile device which is where I use it the most. I'm able to go from reports to adding a company quickly and easily. What do you dislike about Nutshell? Sometimes merging clients can be tricky but once you get the hang of it it's okay What problems is Nutshell solving and how is that benefiting you? I am able to keep track of my more than 100 tasks in a day. I am also able to measure my success as well as what ...

Read more

AU

Anonymous User

11/30/16

5 out of 5

"My favorite CRM"

What do you like best about Nutshell? Nutshell is well designed, easy to use, and has all the features our small clothing startup needs to grow. What do you dislike about Nutshell? Reporting data and exporting data. It's hard to get anything out of the platform manually without API. Recommendations to others considering Nutshell: Use it and abuse it! Great product. What problems is Nutshell solving and how is that benefiting you? We organize leads from outside sales and have internal sales ...

Read more

AU

Anonymous User

11/30/16

5 out of 5

"The best way to keep customers near you"

What do you like best about Nutshell? Nustshell offers me a good way to track my customers needs and offer them the product they are interested in. What do you dislike about Nutshell? It limits some features like filtering, and it need a little more features. What problems is Nutshell solving and how is that benefiting you? Track customers in real time

TS

Tammy S

11/30/16

4.5 out of 5

"Nutshell makes it easy for me to keep track of my sales leads and grow my business!"

What do you like best about Nutshell? I love the easy to use interface of Nutshell. I can see where I am easily in the sales process and the daily tasks help to keep me on point in my day. In addition the customer support is always easy to reach and very helpful. What do you dislike about Nutshell? So far the only the thing is that I do not feel we are utilizing the software to its fullest potential. But that is not against the software itself. Recommendations to others considering ...

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MB

Michael B

11/30/16

4.5 out of 5

"Business Development Hub"

What do you like best about Nutshell? Ease of use. Customizable features. User-interface. What do you dislike about Nutshell? Seems like I have to re-enter filters often instead of just setting and leaving them. Recommendations to others considering Nutshell: Don't hesitate. Make the switch. I have used a number of options prior to Nutshell and it is by far the most enjoyable and user-friendly that I have experienced. What problems is Nutshell solving and how is that benefiting you? We use ...

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EF

Edward F

11/30/16

5 out of 5

"Fantastic CRM that has all the bells and whistles as the large firms at a cheap price."

What do you like best about Nutshell? The program does most of the work for me. Most of my contacts are auto populated from my google account and all tasks autosync'd to my calendar. What do you dislike about Nutshell? I'm such a big fan that I wish there was a reseller program. I've referred at least 5 clients their way. I also wish there was QuickBooks integration. Recommendations to others considering Nutshell: If you want a great program that has several features that larger players ...

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JS

Jacob S

11/30/16

4 out of 5

"Great CRM at its price point"

What do you like best about Nutshell? Its easy to keep track of interactions with potential clients. You can also schedule weekly-monthly follow ups. What do you dislike about Nutshell? The interface can be a little cluttered at times. Email templates can be a little glitchy when you involve symbols in them. What problems is Nutshell solving and how is that benefiting you? You can track productivity and see which methods work best when emailing new potential clients, which is something that ...

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AU

Anonymous User

11/30/16

4 out of 5

"A great CRM"

What do you like best about Nutshell? That you can add very fast new leads and opportunities. What do you dislike about Nutshell? Sometimes it shows "Whoops..." and you can't see activities. Recommendations to others considering Nutshell: It is very fast for getting everything on way. What problems is Nutshell solving and how is that benefiting you? Selling medical services, main benefits are fast selling.