Nutshell Reviews in April 2025: User Ratings, Pros & Cons

"Very helpful tool to get quick access to Customer information"

What do you like best about Nutshell? How quickly I can access a customer's information! What do you dislike about Nutshell? My Dashboard is cluttered. Prob. my fault. Recommendations to others considering Nutshell: Great CRM program. Meets our needs. Allows for rapid growth. What problems is Nutshell solving and how is that benefiting you? After a customer contacts us once, they stop given contact info. Nutshell makes it easy to reply or keep in touch. On top of that, it is great marketing ...

"A great place to work with"

What do you like best about Nutshell? You can post comments about any person or activity you are doing for your business contact What do you dislike about Nutshell? I would like an app for my phone, or more information where i can find this. Recommendations to others considering Nutshell: if you are looking for a cloud of information for your business this is a great place to be all informed What problems is Nutshell solving and how is that benefiting you? Remote information and accessibility

"Great CRM"

What do you like best about Nutshell? Nutshell is always finding ways to improve their software by taking their customers opinions and implementing it. What do you dislike about Nutshell? Sometimes companies look like they haven't been touch because there is a lead open and all of the contact is located on the lead. In my case leads can take 3 months to 2 years to close so this can cause issues when looking at who I have and "haven't" contacted. What problems is Nutshell solving and how is ...

"Don't look anywhere else"

What do you like best about Nutshell? Integrations with Mailchimp and Google Calendar, call recording, sales process mapping, customisation, automatic social account derivation, maps, sales funnel, team activity reports, sales forecasts by confidence levels .... it's just the best CRM I've ever used and I've used a load. When I was looking for a CRM for my new business I ran through a lot but this smashes them all. I've recommended Nutshell to loads of people already. It's incredible. What ...

"Small Business Option"

What do you like best about Nutshell? The ease of use from multiple devices makes Nutshell a viable option for people on the move. What do you dislike about Nutshell? For the monthly cost, I have nothing to complain about. I am a small consulting firm, Nutshell currently fits my need. Recommendations to others considering Nutshell: Evaluate the return on investment and functionalities that your organization requires. If Nutshell fits you can't beat the cost. What problems is Nutshell ...

"Nutshell makes it easy for me to keep track of my sales leads and grow my business!"

What do you like best about Nutshell? I love the easy to use interface of Nutshell. I can see where I am easily in the sales process and the daily tasks help to keep me on point in my day. In addition the customer support is always easy to reach and very helpful. What do you dislike about Nutshell? So far the only the thing is that I do not feel we are utilizing the software to its fullest potential. But that is not against the software itself. Recommendations to others considering ...

"Super User Friendly and Support is Fantastic"

What do you like best about Nutshell? I love how Nutshell integrates completely with my gmail allowing me to respond to customers either from my email or the app on my phone or the web application. It's so easy to keep track of everything! Additionally, support is fantastic! Every time I've asked for help they've been available within 15 mins to answer my questions and walk me though my problems. It's also the least expensive program of it's kind with all of the features it offers. I've use ...

"Affordable and effective"

What do you like best about Nutshell? This thing does it all. Contacts, leads, people, mails, calls, notes, there is nothing Nutshell cannot log. The custom sales process/ stages are really helpful The metrics dashboard gives a comprehensive view Automatically collects contact information, even with just a mail id Awesome filters to modify data Logging activity & notes make it very useful Good android/ iOS app Customer support is great What do you dislike about Nutshell? Can get a bit slow ...

"Nutshell is great!"

What do you like best about Nutshell? The ease of it and the fact that it is not too expensive. What do you dislike about Nutshell? No integration with Linkenin Sale navigator Recommendations to others considering Nutshell: It is a cheaper option then Salesforce, and can do 90% of what Nutshell can do. What problems is Nutshell solving and how is that benefiting you? Not sure.

"I think this is a great product."

What do you like best about Nutshell? I like how user friendly the software is and that you can flip from page to page very easily. I also like that the tabs are pretty self explanatory with the labels that are used. The format overall looks good from an outside of the software perspective but when delving in it is very professional. What do you dislike about Nutshell? I dislike the lead sections and how it is connected to the people's pages but I also think that has more to do with my ...