Nutshell Reviews in April 2025: User Ratings, Pros & Cons

"A work in progress CRM"

What do you like best about Nutshell? It provides an opportunity to collect information and email customers. What do you dislike about Nutshell? Not all of the information from leads such as phone number or email address are sent to me by email. I cannot schedule availability for phone consultations for multiple time blocks during a day. What problems is Nutshell solving and how is that benefiting you? I need to collect information and email clients. It logs their data for me to send ...

"The ideal lead management software for small businesses"

What do you like best about Nutshell? Our team loves how easy nutshell is to access and integrate with/within other programs. We use it almost every day and have for years – It's a staple part of our business! What do you dislike about Nutshell? The only downside with nutshell is the lack of in-software calendar. There are plenty of integrations to assist with this, but it would be great to be able to manage all of that within the actual nutshell system, natively. What problems is Nutshell ...

"Simple Customizable CRM"

What do you like best about Nutshell? I have used many CRM's over my sales career. I found that Nutshell is simple, yet powerful enough to help you be successful. It isn't overwhelming. I picked it up immediately without training and was able to use it from the first time I signed on. What do you dislike about Nutshell? Sometimes there is a delay when updates are made to bsuiness information. I sometimes have had to wait a couple hours for information to update. Not very often though. What ...

"The ideal lead management software for small businesses"

What do you like best about Nutshell? Our team loves how easy nutshell is to access and integrate with/within other programs. We use it almost every day and have for years – It's a staple part of our business! What do you dislike about Nutshell? The only downside with nutshell is the lack of in-software calendar. There are plenty of integrations to assist with this, but it would be great to be able to manage all of that within the actual nutshell system, natively. What problems is Nutshell ...

"Ease of operations"

What do you like best about Nutshell? Easy to use and very informative. Being informed of upgrades. What do you dislike about Nutshell? Can't find a fault. After one learns its format it is nice to have. What problems is Nutshell solving and how is that benefiting you? All in our system can see our progress and we can all act as a team on a project

"Great for smaller businesses"

What do you like best about Nutshell? The platform is easy to use and the user interface is clean and straightforward. What do you dislike about Nutshell? Marketing tools are lacking and we find ourselves looking outside of Nutshell to fulfill some critical marketing pieces. What problems is Nutshell solving and how is that benefiting you? We utilize Nutshell for our sales, marketing and support teams.

"Nutshell is a simple CRM solution"

What do you like best about Nutshell? The best thing about Nutshell is how easy it is to maneuver from one to another. I can easily look up contacts or a list of contacts in a quick and efficient way. I also love the email templates. The custom fields aspect has been also a valuable attribute that Nutshell offers. What do you dislike about Nutshell? I wish I could connect contacts. I'm not exactly sure the best way to do this, but I have many contacts that are spouses. Nutshell may also ...

"Great Sales Enablement Suite"

What do you like best about Nutshell? First of all Nutshell offers an incredible customer service! Beyond that it´s a great tool for sales & marketing people. It was easy to implement it with our other tools and also onboarding of new collegues is super easy. We use it on a daily base to keep up with our sales avtivities. What do you dislike about Nutshell? The only improvement in my oppinion could be with reporting, to make it more specific. What problems is Nutshell solving and how is ...

"Helpful and Effecient"

What do you like best about Nutshell? I like that it is very effective in communicating with the rest of my team and keeping in contact with clients. What do you dislike about Nutshell? Some of the untimely moments the software doesn't work What problems is Nutshell solving and how is that benefiting you? It helped solved the ability to see what is causing engagement with clients

"Easy to use and learn"

What do you like best about Nutshell? I love how it's customizable and very easy to use. The customer support is amazing and they are beyond helpful whenever there is an issue, which is usually some user error. I use Nutshell daily and compared to other CRM systems it is much more user-friendly and customizable. They even have training videos and a chat feature to get assistance if needed. The videos are cheesy but in a funny way. What do you dislike about Nutshell? I have not found ...