Novu Reviews in April 2025: User Ratings, Pros & Cons

"Tiledesk is the best option for integrations and communications."

What do you like best about Tiledesk? Tiledesk allows us to create different chatbots and use them everywhere, from our website to social media like WhatsApp. With Tiledesk, we have a single inbox for all messages coming from everywhere, which means we can manage customer communication much faster and be sure that we do not miss any customer inquiries. By using chatbots and a knowledge base, we could manage more than 80% of customer inquiries using chatbots, and our agents spend their time ...

"Tiledesk is the best option for integrations and communications."

What do you like best about Tiledesk? Tiledesk allows us to create different chatbots and use them everywhere, from our website to social media like WhatsApp. With Tiledesk, we have a single inbox for all messages coming from everywhere, which means we can manage customer communication much faster and be sure that we do not miss any customer inquiries. By using chatbots and a knowledge base, we could manage more than 80% of customer inquiries using chatbots, and our agents spend their time ...

"Buena apliacion"

What do you like best about Tiledesk? Es una gran apliacion para hacer chatbot, tiene muchas opciones y sobre todo lo que mas me gusta es el servicio tecnico. He tenido algunos problemas y han estado ahi para echarte una mano. What do you dislike about Tiledesk? EL paquete basico no tiene incluido dialogflow. Pero dicen que estan trabajando para que si logica interna haga lo mismo que dialog flow. What problems is Tiledesk solving and how is that benefiting you? El poder dar informacion ...

"Buena apliacion"

What do you like best about Tiledesk? Es una gran apliacion para hacer chatbot, tiene muchas opciones y sobre todo lo que mas me gusta es el servicio tecnico. He tenido algunos problemas y han estado ahi para echarte una mano. What do you dislike about Tiledesk? EL paquete basico no tiene incluido dialogflow. Pero dicen que estan trabajando para que si logica interna haga lo mismo que dialog flow. What problems is Tiledesk solving and how is that benefiting you? El poder dar informacion ...

"Fast-growing chatbots features with high potential"

What do you like best about Tiledesk? *Genrous free plan* and fully-featured platform, continuously working on new ones such as Chatbot Design Studio which has huge potential to improve existing processes. API-driven product with good integration margins (Widget SDK and others) and self-hostable. What do you dislike about Tiledesk? Self-hosting may be a bit difficult to spin up and maintain due to large codebase. Missing a few really small bits that would make the design top notch and more ...

"A Game-Changer for Customer Support"

What do you like best about Tiledesk? The tool has been a game-changer for managing customer inquiries. The platform offers an impressive set of features that significantly improve support processes. One of the standout features is the chatbot builder, which allows businesses to automate common tasks and provide immediate assistance to customers. The ability to manage conversations across multiple channels, such as WhatsApp, Facebook Messenger, and Telegram, is also a huge advantage. ...

"A Game-Changer for Customer Support"

What do you like best about Tiledesk? The tool has been a game-changer for managing customer inquiries. The platform offers an impressive set of features that significantly improve support processes. One of the standout features is the chatbot builder, which allows businesses to automate common tasks and provide immediate assistance to customers. The ability to manage conversations across multiple channels, such as WhatsApp, Facebook Messenger, and Telegram, is also a huge advantage. ...

"Fast-growing chatbots features with high potential"

What do you like best about Tiledesk? *Genrous free plan* and fully-featured platform, continuously working on new ones such as Chatbot Design Studio which has huge potential to improve existing processes. API-driven product with good integration margins (Widget SDK and others) and self-hostable. What do you dislike about Tiledesk? Self-hosting may be a bit difficult to spin up and maintain due to large codebase. Missing a few really small bits that would make the design top notch and more ...

"The best solution"

What do you like best about Tiledesk? Tildesk offers free and powerful chatbots, it is very easy to set up and their customer service is also very responsive in helping us resolve problems. What do you dislike about Tiledesk? None that I've experienced. Every issue raised was solved What problems is Tiledesk solving and how is that benefiting you? The customer has an immediate responses thanks to Humans, Chatbot and Apps that work in harmony without having to call

"The best solution"

What do you like best about Tiledesk? Tildesk offers free and powerful chatbots, it is very easy to set up and their customer service is also very responsive in helping us resolve problems. What do you dislike about Tiledesk? None that I've experienced. Every issue raised was solved What problems is Tiledesk solving and how is that benefiting you? The customer has an immediate responses thanks to Humans, Chatbot and Apps that work in harmony without having to call