Northpass Reviews in April 2025: User Ratings, Pros & Cons

"Northpass will allow us to grow"

What do you like best about Gainsight CE? One of my favorite things about Northpass is that we are not limited in our growth. Other platforms are priced by learner, and Northpass realizes that the ability to train a larger number of people is key to successfully training software solutions.

"Excellent Customer Service"

What do you like best about Gainsight CE? Northpass’s customer service is unmatched. When I first started in my role using Northpass, our customer success representative set up a weekly time to check in. Six months later, we are still having those check-ins. Our contact, Norm Rasmussen, works with us to meet our needs and help us using Northpass to its fullest potential. He answers our questions and helps us find solutions and best ways to use the product. The LMS is easy to use and really ...

"It works & is making an impact!"

What do you like best about Gainsight CE? I love the Customer Success & Support team. The team is always quick to answer and understands the WHY behind our requests without ever needing to explain it to them.

"The Northpass Team is incredible to work with!"

What do you like best about Gainsight CE? Northpass has been an excellent solution for our training needs. We have used the learning management system in a variety of ways to educate our learners, including on-demand courses for self-paced learning and hybrid training that includes live or virtual instruction and accessing material online in Northpass. Northpass allows us to use many tools in the learning process, including video instruction, quizzes, surveys, attaching supporting ...

"Exception Customer Service from an Industry Leader"

What do you like best about Gainsight CE? Hands down, Northpass has some of the best customer service in the business. My contacts at Northpass Nergis Tepeli and Travis Nardin respond to any issues or concerns with speed and efficiency. They are always prepared with multiple viable solutions to solve our business needs and will patiently and methodically work with us throughout the implementation process. Moreover, I greatly value that they place emphasis on knowing their clients and ...