Northpass

"Exception Customer Service from an Industry Leader"

What do you like best about Gainsight CE? Hands down, Northpass has some of the best customer service in the business. My contacts at Northpass Nergis Tepeli and Travis Nardin respond to any issues or concerns with speed and efficiency. They are always prepared with multiple viable solutions to solve our business needs and will patiently and methodically work with us throughout the implementation process. Moreover, I greatly value that they place emphasis on knowing their clients and ...

"Northpass is a Solid Choice!"

What do you like best about Gainsight CE? Our Northpass Academy is easy to navigate from both an administrative and user perspective. What makes it even better are the team members, Nergis Tepeli, Marta Zagdanska, and Brian Bastante that we have consistenly worked with. Nergis has been extremely helpful and communicative as it relates to all of the questions and updates we've requested. The partnership that Northpass provides AgencyBloc is impeccable as they listen and evolve the product ...

"Excellent customer service"

What do you like best about Gainsight CE? Excellent customer service from our rep, Nergis Tepeli. We meet regularly to talk about how best to use Northpass for our real estate university. She's responsive to our needs and very easy to work with. We've been able to ask for and get custom solutions, one in particular that will be great for other Northpass customers: linked, pop-up glossary.

"Standalone Learning Platform"

What do you like best about Gainsight CE? It's relatively simple to use and learn it's administrative functions. It can do most things that you would find in a LMS and can also help you create content.

"A solid app with a few improvements needed"

What do you like best about Gainsight CE? I think the plans at Northpass are really accommodating, especially when it's unclear how many learners will be joining monthly. The UX from the Learner side is attractive, and we have been fortunate to use our marketing materials easily to create a smooth and streamlined catalog experience. We haven't used the analytics yet, but what I can see is easy to understand and use. I have also appreciated having Tracy alongside us for implementation. We ...