9.3
Spot Score
Securely store and auto-fill all your passwords.
Add to compare
Starts from $2.49/Month, also offers free forever plan
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 51-60 out of 1203
IB
istop bleach
06/01/24
Benjamin was able to answer my…
Benjamin was able to answer my questions very fast and provided what I need
JD
James D
05/31/24
Arthur rocks!
Arthur gave me a rapid solution to an annoying (user) problem. Nord proving that good service doesn't have to be compromised. Thank you Arthur!
A
Ariha
05/30/24
Very quick
Very quick, clear and efficient response by Estrella Lopez!
JV
Jimi Voois
05/29/24
Good customer service
Good customer service
TI
Taras Ilkovych
05/29/24
Arthur was very quick to help me zero…
Arthur was very quick to help me zero out my account. Thank you very much!
TG
Tom Ganus
05/29/24
The NordPass team has always been great.
The NordPass team has always been great and quite responsive. As a reseller we recommend NordPass frequently and all our customers are pleased. As the product develops to get better and more useful they are right there to help with any concerns and explanations.
NC
Nathan Cooper
05/28/24
Kingsley is Amazing!
Kingsley is Amazing! Needed to reset my account (Yes, save that password securely, but so you can find it when the time comes.), and Kingsley was both helpful and patient for multiple levels of questions and always having the right answer. Hope you get them if you have an issue. :)
BS
Brando Sponga
05/27/24
Good Experience
Ava was patient and guided me through the process
MC
Michael Chinn
05/27/24
Easy to work with customer service
Easy to work with customer service. Kurt was great!
AM
Alice M
05/26/24
Instant support on a Sunday
Instant support on a Sunday. Ava was very quick to help me. Great service!
