NordPass

Prompt support

I requested a refund through live chat, and I was helped by the lovely Estrella Lopez, who resolved the issue promptly. Sad to be ending my subscription as their services and support truly are top-notch!

Perfect support!

Had to ask a few questions at support. Ava helped me very well and knew answers to all my questions!

Amazing support

Amazing support! Super fast an very helpful. I have a very good feeling with this company and looking forward to use their service!

Benjamin did a great job helping me get…

Benjamin did a great job helping me get an accidental subscription canceled and refunded. Outstanding customer service!

We are new to Nordpass

We are new to Nordpass so needed a bit of guidance to get set up. Arthur was very responsive and answered my query very quickly.

I used the chat support for the first Nordpass-Questions

I used the chat support for the first time today. It's great that you can reach the support team quickly and easily, even on a Sunday. Thanks to Alex who help me today.

I had trouble with logging into…

I had trouble with logging into NordPass and Benjamin assisted in a quick timely manner resolved the issue with minimal steps and was very professional. Customer service goes a long way with any product. I knew the product was great going into it and now I know the customer service is as well and will be there when I need them. Thanks

Ava was very helpful

Date of experience: June 02, 2024

Estrella Lopez was amazing

Estrella Lopez was amazing! She helped me solve my problem so quickly. Thank you Estrella for such a great customer experience. :-)

I found the experience very good

I found the experience very good. Fast clear response and the support team member Benjamin was very helpful.