9.3
Spot Score
Securely store and auto-fill all your passwords.
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Starts from $2.49/Month, also offers free forever plan
NordPass shines brightly when it comes to exceptional customer service. The team, including Evelyn, Arthur, Alex, and many others, consistently receive high praise for their promptness and efficiency in resolving issues. Customers appreciate the quick solutions provided, with support staff being described as professional, friendly, and patient. Whether it's ...Read more
Customer service representatives like Evelyn, Arthur, and Ava are consistently praised for their helpfulness, promptness, and professionalism.
Users appreciate the effectiveness and efficiency of issue resolution, with many mentioning quick problem-solving and clear communication.
The support team is knowledgeable, patient, and able to guide users through complex processes.
NordPass offers fast and friendly customer service, even for free accounts, contributing to a positive user experience.
Some users mention initial confusion and difficulty navigating the NordPass platform, indicating a potential lack of clarity in onboarding and setup processes.
Limited information is provided regarding the richness of features and customizations of the product, which may lead to underutilization by new users.
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RP
Rohana Perera
06/21/24
Quick, and helpful
Evelyn was helpful and got to solution of my problem quickly with no messing around.
SJ
Shaun James McWeeney
06/21/24
Small Issue, Immediately Resolved
I had a small account/services issue. I had a soluation within minutes that solved everything. Evelyn was a great customer service employee.
AČ
Augustė Čekatauskaitė
06/21/24
Arthur solved my problem
Date of experience: June 21, 2024
SH
Suicidal Hog
06/21/24
Evelyn was extremely prestative.
Date of experience: June 21, 2024
A
AH
06/20/24
Andrew is great
Andrew's manner was professional and friendly. He solved the issue for me in two minutes. Thank you to Andrew and Nord for providing such swift and helpful support.
A
Antonio
06/20/24
Alex was amazing on help me
Date of experience: June 20, 2024
ML
Michael Lotarev
06/20/24
Great tool and great customer service
It's a great password manager with great customer service.
MH
Mike Hawk
06/19/24
Quick and easy.
Quick and easy. Arthur from NordPass helped to fix my issue smooth and without any issues. Thank Arthur !
B
Bubble
06/19/24
Fast and clean
Arthur was very straightforward and helpful !
C
ChrisLhour
06/19/24
Live Chat works very well
Arthur from Live Chat really helped me
