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NinjaOne (NinjaRMM) offers custom pricing plan
NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more
Streamlines fleet management and automates tasks effectively, improving efficiency.
User-friendly dashboard with clear overview and advanced automation capabilities.
Excellent customer support and continuous improvement with added features.
Centralizes various IT management functions in one platform, enhancing productivity.
Learning curve for comprehensive features may be challenging initially.
Inadequate support for Linux resources, hindering full range of services.
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AU
Anonymous User
10/15/19
"Great Software and Great Support"
What do you like best about NinjaOne (formerly NinjaRMM)? The support is always very fast and helpful. The RMM software is easy to use and very powerful. We mainly use NinjaRMM to remotely access and support our client endpoints, and for this, NinjaRMM has been the best decision we've made. We get daily and weekly reports for everything in our client organizations, and we are able to easily see when something is wrong. For example, over a weekend, one of our clients had a power outage, and ...
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AU
Anonymous User
10/14/19
"Excellent RMM product"
What do you like best about NinjaOne (formerly NinjaRMM)? The integration with TeamViewer is an excellent tool for remotely logging to our managed devices. The scheduled patching and updates tool is very helpful. Also, we are able to manually run a single script across our 50+ devices which can be very handy in certain circumstances. What do you dislike about NinjaOne (formerly NinjaRMM)? We would like to see more built-in scripts for automatically removing annoying and sometime malicious ...
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AU
Anonymous User
10/09/19
"Not only does it work, the support is beyond expectations. "
What do you like best about NinjaOne (formerly NinjaRMM)? The intuitive interface, speed, and the SUPPORT. The support team is US based, have all been very, very knowledgeable and have great personalities. I never feel bad about calling in or someone is "dealing" with me. The OS patch management system is also very intuitive and honestly one of the better choice vs WSUS / SCCM which is leagues away and requires on site hardware. What do you dislike about NinjaOne (formerly NinjaRMM)? No MAC ...
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Nick A
09/30/19
"NinjaRMM: It just works"
What do you like best about NinjaOne (formerly NinjaRMM)? I came from another product that was extremely slow. All of the patching and mass configuration changes took so long to initiate and sometimes I would get failures with no explanation. In NinjaRMM everything very fast and immediately responsive so I can see when Ninja is working and what status codes or messages came back after running a task action. NinjaRMM has made my life much easier and has given me better control over my ...
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BF
Brandon F
09/26/19
"Great RMM for someones first time"
What do you like best about NinjaOne (formerly NinjaRMM)? Love how easy everything was to understand about it. All the options were clear and concise when going through the Ninja RMM program. What do you dislike about NinjaOne (formerly NinjaRMM)? Really have no dislikes about it right now because if there is an issue their support staff is amazing and jumps on top of every issue with lighting speed. I have never seen anything like that in my professional career. Recommendations to others ...
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AU
Anonymous User
09/22/19
"MSP application "
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaRMM provide a great solution for managing different OS. NinjaRMM is one stop shop for us. One of the best tips I can give people who are looking for a RMM is to keep it simple. As someone who specializes and work with schools NinjaRMM makes my day easier. What do you dislike about NinjaOne (formerly NinjaRMM)? I really wish NinjaRMM was able to integrate Malwarebytes into the software so deployment would be a little easier. ...
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AU
Anonymous User
09/15/19
"Great Combination of Services for a small company"
What do you like best about NinjaOne (formerly NinjaRMM)? That it combines patch management for OS and 3-party along with multiple remote access options and Anti- Virus all in one system for a good price. What do you dislike about NinjaOne (formerly NinjaRMM)? They have not included a backup system yet or a good IT inventory system. Not able to see peripheral devices on computers. Recommendations to others considering NinjaOne (formerly NinjaRMM): This is a great choice for small companies ...
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JQ
Jon Q
09/15/19
"A Great and Easy to use RMM"
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaRMM is very easy to use and very fast. Many web based systems are slow when changing from one screen to another but NinjaRMM is very fast and smooth. We get great data from the system and are able to monitor our computers and remote in and help users without any problems. They are adding new features and making the system better all the time. What do you dislike about NinjaOne (formerly NinjaRMM)? Some of the menus are under the ...
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DT
Daniel T
08/25/19
"So glad we moved to NinjaRMM"
What do you like best about NinjaOne (formerly NinjaRMM)? It is easy to use, the system flows well and I keep finding ways to do things (Easily) that our previous system could just not or it was too hard to manage.Their roadmap is amazing and they keep adding new features all the time. Their support is amazing! They are awesome to get on with. What do you dislike about NinjaOne (formerly NinjaRMM)? Only real issue I have is around the patching. I have a way that I like to do it as it makes ...
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WH
William H
08/13/19
"Best RMM I have found yet"
What do you like best about NinjaOne (formerly NinjaRMM)? The web interface is beautiful and easy to use. From its integrations and alerts to its reports and customization, NinjaRMM is the best service out there, and their dedicated support team is incredibly helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? Ninja is constantly being improved by its development team. In 2019 alone I have watched as weak points have dissolved and lacked features have been added. In its present ...
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