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NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

Effortless IT management in a single solution.

4.7

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NinjaOne (NinjaRMM) offers custom pricing plan

NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 81-90 out of 967

CN

Chris N

11/20/23

5 out of 5

"Excellent Service and Platform"

What do you like best about NinjaOne (formerly NinjaRMM)? Platform was was easy to setup on the whole, i do wish the automation was a little more intuitive but other than that we were up and running in less than an hour. It was great to have Teamviewer added into the bundle too. Instead of having to contract review multiple vendors we just had to do the one. We are 100% cloud based so NInja made our lives alot simpler, was used every day. Add to that great support from Marco Dreilich it ...

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AU

Anonymous User

11/20/23

4 out of 5

"herramienta ágil para monitorización y parcheo"

What do you like best about NinjaOne (formerly NinjaRMM)? El uso básico es sencillo de aprender. La implementación es muy rápida. Filtrado de dispositivos muy completo y buena integración con scripts personalizados. Soporte en español. What do you dislike about NinjaOne (formerly NinjaRMM)? falta pulir o mejorar algunos detalles, como el despliegue de software, el control remoto de los dispositivos, etc. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting ...

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SA

Simon A

11/18/23

4.5 out of 5

"Almost perfect Ninja!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is simple to use, and gives a good visual dashboard of what is going on. What do you dislike about NinjaOne (formerly NinjaRMM)? The integrations with Bitdefender are not quite good enough. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja is helping to keep patching up to date.

RM

Robert M

11/17/23

5 out of 5

"NinjaONE is NinjaLOVE"

What do you like best about NinjaOne (formerly NinjaRMM)? After previewing several products in this sector, settled on NinjaONE - Zero regrets, NinjaTeam had me up and running in no time. What do you dislike about NinjaOne (formerly NinjaRMM)? Have not found any yet, smooth sailing A+ What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Single Source, go-to location for support and device information

AP

Albert P

11/17/23

5 out of 5

"Programer"

What do you like best about NinjaOne (formerly NinjaRMM)? Facilidad de gestión y instalación. Gran soporte por parte de los técnicos y Acount Manager (Victorio), la facilidad de integración con nuestros sistemas, el gran nombre de caracteristicas i funcionalidades que tiene. What do you dislike about NinjaOne (formerly NinjaRMM)? Un Dashboard más vistoso para poder tenerlo en una TV What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Automatización de ...

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AU

Anonymous User

11/17/23

4 out of 5

"SMAG Review"

What do you like best about NinjaOne (formerly NinjaRMM)? Simplicity, Easy to Implement, Overview, Options What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing to complain about, a solid software. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja increased our monitoring possabilities by alot and solved the problem with applying Updates for Servers.

CM

Cory M

11/16/23

5 out of 5

"System Management Made Easy"

What do you like best about NinjaOne (formerly NinjaRMM)? The ability to monitor all of my servers in one place is very handy. What do you dislike about NinjaOne (formerly NinjaRMM)? Removing a system from the dashboard if an abnormal issue occurs could be easier. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne cuts down on my time spent checking for and running updates on my servers.

AU

Anonymous User

11/16/23

5 out of 5

"Awesome product and awesome people to work with!"

What do you like best about NinjaOne (formerly NinjaRMM)? The amazing and knowledgable support staff makes all the difference! What do you dislike about NinjaOne (formerly NinjaRMM)? In the beginning, the interface was a little confusing but that has since been improved. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We are now able to get a complete overview and management of our endpoints. This saves us so much time and helps to provide timely ...

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JT

John T. Y

11/16/23

5 out of 5

"NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? Foremost is the staff at Ninja, they are an awesome support/sales process to work with. They always go out out of the way to find an solution to a problem or answer to a question. I always have a great customer experience with them. Second in regards to the actual product, the UI is super intuitive, it's easy to get in and do what you need without a ton of clicks and annoyances - smooth operational interface. What do you dislike ...

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LR

Luca R

11/16/23

5 out of 5

"NINJA RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? My favorite thing is definitely the ease of use. It's very intuitive. A really interesting price considering all the features included. Very good patch management and the ability to monitor devices such as switches, firewalls, printers and much more. What do you dislike about NinjaOne (formerly NinjaRMM)? At the moment I can't find anything that I don't like What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...

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