NinjaOne (NinjaRMM) Reviews in May 2025: User Ratings, Pros & Cons

"A very versatile and reliable product"

What do you like best about NinjaOne (formerly NinjaRMM)? I've had Ninja RMM deployed in my environment for several months now and it yet to disappoint me. We needed a product that could patch endpoints that rarely connect to our network and this has been the ideal solution. It's easy to use without unnecessary features. One of my favorite features is the remote connection to PowerShell or the command line. Their support is excellent and new features are added regularly. What do you dislike ...

"Great Server Monitoring Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? We implemented Ninja across the board and it's been a game changer. Great monitoring software for our company and we have been using it for close to a year now. We have also been using it for documentation purposes and remote controls such as command prompt remotely without having to login to the server itself. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish the opening page was a better looking/more intuitive ...

"NinjaRMM is fast-becoming a top RMM option"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the flexibility and ease of use. Ninja makes it easy to remotely deploy scripts to our company PCs and to monitor for issues. What do you dislike about NinjaOne (formerly NinjaRMM)? One downside is that I need to host scripts/files on something like Dropbox or OneDrive in order to deploy remotely. I would like to see a certain amount of storage space built in to Ninja for this. Recommendations to others considering NinjaOne ...

"I can't manage my systems without Ninja"

What do you like best about NinjaOne (formerly NinjaRMM)? II use Ninja everyday. Without it, I couldn't support our 5 locations and our many users. Being able to jump into Ninja and fix something without logging onto a user's desktop is priceless. The remote file explorer , command line and other tools make my job much easier as well. And finally, being able to depend on Ninja to perform updates on operating systems and third party apps allows me to spend my time with more important ...

"Simple No Nonsense Solution To It Management"

What do you like best about NinjaOne (formerly NinjaRMM)? It's very intuitive, it's easy, and it works. From a glance I can see exactly what's going on in any given organization and quickly get to work solving problems. Deployment to workstations is pretty strait forward, clean and silent. What do you dislike about NinjaOne (formerly NinjaRMM)? Haven't found anything yet, but my coworkers have mentioned it lacks some more powerful fea Recommendations to others considering NinjaOne (formerly ...

"Ninja is incredible. "

What do you like best about NinjaOne (formerly NinjaRMM)? We use Ninja for our business everyday and we could not function without it. It does everything we need, with 0 down time. Running scripts is simple, the tech support is fantastic. Updates are often. What do you dislike about NinjaOne (formerly NinjaRMM)? If anything I would like to see a standalone 2FA app, rather than having to use google authenticator. What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...

"NinjaRMM is Reliable!!"

What do you like best about NinjaOne (formerly NinjaRMM)? I have been using the NinjaRMM for several months now. I have not been disappointed whatsoever in the product as it is very reliable. As an MSP, we are always busy multitasking and it’s so nice to have an RMM that does his job in the monitoring and patching. Love the real live updates for the workstations and Servers. What do you dislike about NinjaOne (formerly NinjaRMM)? There is nothing really to dislike about NinjaRMM. I would ...

"Good to manage and monitor your incidents and network."

What do you like best about NinjaOne (formerly NinjaRMM)? It has a rich variety of functions for remote management of IT equipment operations as well as a highly customizable central pane for different needs that your business or technical team may have. It offers a simple and effective way to monitor remote devices such as servers within internal infrastructures, virtual machines, and various IT operational systems. In addition to this it has a network management agent which allows its ...

"Good to manage and monitor your incidents and network."

What do you like best about NinjaOne (formerly NinjaRMM)? It has a rich variety of functions for remote management of IT equipment operations as well as a highly customizable central pane for different needs that your business or technical team may have. It offers a simple and effective way to monitor remote devices such as servers within internal infrastructures, virtual machines, and various IT operational systems. In addition to this it has a network management agent which allows its ...

"Great App!"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has been great so far, it's fast easy and customizable. The Dashboard provides a quick and simple glance at all managed machines moving around between machines and companies is straight forward with minimal time invested. The mobile app allows me to manage and view alerts when not at a computer. The integration with our ticketing software allows us to track incidents and inventory for all of our customers. What do you dislike ...