NinjaOne (NinjaRMM) Reviews in January 2025: User Ratings, Pros & Cons

"Overall a good RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to implement and very user friendly and a quick proffecional support team that is happy to help when I need some help. Seamless integration to Teamviewer where it took literally 5 minutes to implement. Alot of fesatures: patch management, backup, scripts, automations, monitoring & software installation. What do you dislike about NinjaOne (formerly NinjaRMM)? I am trying hard to think about what it could be... I can't find ...

"Powerful tool that I couldn't manage my infrastructure without"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how easy to use the NinjaOne platform is to use, making it a breeze to monitor, manage and secure all our devices from a single platform. All the tools from patching to remote access are simple yet effective to set up and use. The system is the open for me from the minute I start my day to the last thing I close at the end. Customer support and account managers are knowledgable and very helpful. There is nothing out there that ...

"NinjaOne RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? We like having the toolsets within one Application. Its. easy to use and onboard, and its used by the team everyday! What do you dislike about NinjaOne (formerly NinjaRMM)? IT ticketing needs to be developed into an ITSM. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy administration for the team, value for money and all together a great solution.

"An excellent RMM Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja made it effortless for us to connect to our server environments wherever we had the tool installed, whether on prem or running on VMs in Azure and AWS. The scripting feature made server side automation easy, whilst we could jump onto the desktop too if we needed to. What do you dislike about NinjaOne (formerly NinjaRMM)? We are too used to it! We need to access some customer systems and it is frustrating when we can't use ...

"NinjaOne gets my vote"

What do you like best about NinjaOne (formerly NinjaRMM)? Very easy to use RMM. So much better that Kaseya in terms of use. Management policies are easy to setup and apply. Scripting is done with PowerShell not some cryptic proprietary language. I use it every day and mange of 600 devices. The alerting features of Ninja is superb and integrates with Auotask. What do you dislike about NinjaOne (formerly NinjaRMM)? Navigation from the actuall RMM/customer list to the administration portion of ...

"Very good experience"

What do you like best about NinjaOne (formerly NinjaRMM)? Device management and user assiatance functionality What do you dislike about NinjaOne (formerly NinjaRMM)? The patching items around 365 could be improved, but that's largely down to 365 itself not NinjaRMM What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All of the above purposes. It consolidates them into one, easy to use platform that has helped massively

"RMM NinjaONE"

What do you like best about NinjaOne (formerly NinjaRMM)? Patching, use of the system, training, easy integration and great customer support. Very easy to implement! What do you dislike about NinjaOne (formerly NinjaRMM)? MDM, Ticketin need some focus. This is also in their roadmap. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We're all happy with NinjaOne and the RMM product

"Endpoint Management, Patch Management and RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? The endpoint mangement makes it easy to see every machine that has been added to the platform. It's simple and easy to use even when adding new machines. Every Tuesday it patch management and it let's you know what machines are still pending and require a reboot. The RMM feature makes it easy for our engineers to help out our customers around the clock. The application intergrates well with a lot of our other programs. Ninja takes my ...

"NinjaRMM has transformed the way I work."

What do you like best about NinjaOne (formerly NinjaRMM)? TeamViewer integration makes remote fixes incredibly easy. Proactive monitoring keeps me ahead of problems. Fewer surprises mean fewer urgent calls rearranging my day. Ninja keep my clients organized and easy to access from one central place. So much information all at my fingertips, with an easy to install client-side program. What do you dislike about NinjaOne (formerly NinjaRMM)? There were a few growing pains early on, but the ...

"The ultimate RMM tool"

What do you like best about NinjaOne (formerly NinjaRMM)? I like that everything is in one pane of glass, it is easy to use, support is great.There's always new features being released. What do you dislike about NinjaOne (formerly NinjaRMM)? There isn't a single thing that I dislike but I would like to see MDM enhanced. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Remote management, patch management!