spotsaas-logo
Get Listed
NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

Effortless IT management in a single solution.

4.7

Add to compare

NinjaOne (NinjaRMM) offers custom pricing plan

NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 51-60 out of 967

AU

Anonymous User

12/14/23

5 out of 5

"A Great Addition to the Support Team"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the layout and how easy it is to use. What do you dislike about NinjaOne (formerly NinjaRMM)? Trying to keep up with all the new items What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I am able to see hardware incidents live. Allowing me to quickly remote access any staffmember computer to provide timely support. Getting applications and fixes applied to remote workers outside the corporate ...

Read more

AU

Anonymous User

12/14/23

5 out of 5

"A Great Addition to the Support Team"

What do you like best about NinjaOne (formerly NinjaRMM)? I like the layout and how easy it is to use. What do you dislike about NinjaOne (formerly NinjaRMM)? Trying to keep up with all the new items What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I am able to see hardware incidents live. Allowing me to quickly remote access any staffmember computer to provide timely support. Getting applications and fixes applied to remote workers outside the corporate ...

Read more

GA

Gonzalo A

12/13/23

5 out of 5

"Control de equipamiento informatico sin limite."

What do you like best about NinjaOne (formerly NinjaRMM)? Lo completo del producto. Puedes controlar el equipamiento y automatizar avisos de forma que el sistema está mucho mas controlado, pero sin ser intrusivo. What do you dislike about NinjaOne (formerly NinjaRMM)? Me gusta todo en lineas generales, siempre se puede mejorar, y son muy proactivos en eso. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Con la plataforma de NINJAOne, puedo tener bajo ...

Read more

GA

Gonzalo A

12/13/23

5 out of 5

"Control de equipamiento informatico sin limite."

What do you like best about NinjaOne (formerly NinjaRMM)? Lo completo del producto. Puedes controlar el equipamiento y automatizar avisos de forma que el sistema está mucho mas controlado, pero sin ser intrusivo. What do you dislike about NinjaOne (formerly NinjaRMM)? Me gusta todo en lineas generales, siempre se puede mejorar, y son muy proactivos en eso. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Con la plataforma de NINJAOne, puedo tener bajo ...

Read more

AU

Anonymous User

12/11/23

5 out of 5

"Ninja offers a easy to use and powerful rmm"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has been rock solid, and provides a powerful toolset for managing devices. The custom variables and details we can get and then script back into management has been invaluable and something the other big players have struggled at consistently. Support and integration in onboarding was fantastic. What do you dislike about NinjaOne (formerly NinjaRMM)? The integrations for Apple, and third party management for items like ...

Read more

AU

Anonymous User

12/11/23

5 out of 5

"Ninja offers a easy to use and powerful rmm"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has been rock solid, and provides a powerful toolset for managing devices. The custom variables and details we can get and then script back into management has been invaluable and something the other big players have struggled at consistently. Support and integration in onboarding was fantastic. What do you dislike about NinjaOne (formerly NinjaRMM)? The integrations for Apple, and third party management for items like ...

Read more

AU

Anonymous User

12/08/23

4.5 out of 5

"Great Tool for our Small MSP Company"

What do you like best about NinjaOne (formerly NinjaRMM)? Fantastic company to work with. Support is very helpful, and pricing is great. We would recommend and enjoy working with their RMM tool. What do you dislike about NinjaOne (formerly NinjaRMM)? Some tools can be polished, and more options can be added for integration. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Helping us support our clients efficiently by utilizing their RMM platform. EDR and ...

Read more

LB

Lucas B

12/07/23

4 out of 5

"Great RMM with great scripting features"

What do you like best about NinjaOne (formerly NinjaRMM)? Its lightwieght and easy to deploy and has great scripting capabilities What do you dislike about NinjaOne (formerly NinjaRMM)? Support is off shored unfortunately and the UI is a little confusing at times . What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We required a lightweifght full features RMM to intergrate with HaloPSA and NinjaOne was the best at the time.

JD

Jack D

12/06/23

5 out of 5

"Ninja is so epic kawaii desu ~"

What do you like best about NinjaOne (formerly NinjaRMM)? OMG, I love ninja so much. It's so epic, just like when I get the victory royale on fortnite. It reminds me of the old expression used on the most epic anime there is, Naruto! When Naruto turns into a ninja, he shouts, "it's chakra time" and defeats all the bad guys. In a similar way, I love using Ninja to make epic gamer plays while helping out customers. What do you dislike about NinjaOne (formerly NinjaRMM)? There is no dark mode ...

Read more

TD

Thomas D

12/06/23

5 out of 5

"Help me achieve my MSP needs"

What do you like best about NinjaOne (formerly NinjaRMM)? Remote Control is what we use the most.. What do you dislike about NinjaOne (formerly NinjaRMM)? Should be more Can scripts that all MSP need What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ease of monitor all my nodes in one dash board