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NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

Effortless IT management in a single solution.

4.7

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NinjaOne (NinjaRMM) offers custom pricing plan

NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 381-390 out of 967

CG

Carman G

10/26/23

4.5 out of 5

"I've found NinjaRMM a very capable and intuitive system!"

What do you like best about NinjaOne (formerly NinjaRMM)? Very clean interface with a lot of tools available on the backend, including scripting. What do you dislike about NinjaOne (formerly NinjaRMM)? I would love to see a file transfer tool that you could use without actually remoting into the computer, kind of like an FTP client. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It's making it very easy to aggregate endpoints and manage them in an ...

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SC

Steve C

10/26/23

4.5 out of 5

"Solid tools and organized information"

What do you like best about NinjaOne (formerly NinjaRMM)? The RMM tools that are available to you are great and quick to use. When adding tools to client machines, it appears in the Control panel in minutes, where we used to wait hours. This makes integrating monitoring tools into the client's site very quick and able to start pulling data for reporting. What do you dislike about NinjaOne (formerly NinjaRMM)? The only thing is I want more customization in reporting, but still has plenty to ...

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AU

Anonymous User

10/26/23

4 out of 5

"Product does what it describes with an ease of use."

What do you like best about NinjaOne (formerly NinjaRMM)? Easy no non-sense migration. We were up and running within days. What do you dislike about NinjaOne (formerly NinjaRMM)? Interface is a bit confusing at first. Could be more intuitive. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patching delays with previous products.

KU

Krishna U

10/26/23

3 out of 5

"Ninja is very good for to window workstation but guy's need to improve for Linux and Mac devices."

What do you like best about NinjaOne (formerly NinjaRMM)? Managing windows and push based notifications What do you dislike about NinjaOne (formerly NinjaRMM)? Ease of implementation and customer support What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management and easy to manage devices and policies.

JS

Joe S

10/26/23

1 out of 5

"The interface is lacking."

What do you like best about NinjaOne (formerly NinjaRMM)? It's multi-monitor support. The ease of install. What do you dislike about NinjaOne (formerly NinjaRMM)? It's organization. How it displays assets, its lack of being able to see a top-down for the client. Being able to search by user. It just feels like a toy version of an RMM. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? It's not really. I would have stuck with our previous RMM.

A

Ademir

10/25/23

5 out of 5

"Good expirience with Ninja One solution"

What do you like best about NinjaOne (formerly NinjaRMM)? Centralized management of organizations and devices. I would like to praise the best account manager we have (Victorio Terzzoli). What do you dislike about NinjaOne (formerly NinjaRMM)? All the options that NinjaOne offers and that I have tried so far are ok for me What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easier handling for end users

DB

Damien B

10/25/23

5 out of 5

"Easy to use RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to setup and use. Good help guides. The system is intuitive. What do you dislike about NinjaOne (formerly NinjaRMM)? Probably the only thing would be the pricing. I realise that Ninja is pretty competitve but if the product was cheaper we could either the savings onto clients or make more margin. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Managing clients assets and ensuring things like ...

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AU

Anonymous User

10/25/23

5 out of 5

"NinjaOne Experience"

What do you like best about NinjaOne (formerly NinjaRMM)? RMM capabilities and patch management capabilities What do you dislike about NinjaOne (formerly NinjaRMM)? scripting is a little hard to do. still learning this. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? the biggest problem solved is ensuring our customers are up-to-date with the latest security and OS patches.

AU

Anonymous User

10/25/23

5 out of 5

"A great way to manage endpoints spread over various locations around the world"

What do you like best about NinjaOne (formerly NinjaRMM)? The easy to manage interface, allows for me to check the status daily on hundreds of end user devices and servers from a single view. It allows for integration with many of my other tools and also allows us to push new products and software to our end users from an easy to manage dahboard. Ninja is also very useful in troubleshooting issues for our end users by checking the status of the machine without having to rely on endusers ...

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A

Ademir

10/25/23

5 out of 5

"Good expirience with Ninja One solution"

What do you like best about NinjaOne (formerly NinjaRMM)? Centralized management of organizations and devices. I would like to praise the best account manager we have (Victorio Terzzoli). What do you dislike about NinjaOne (formerly NinjaRMM)? All the options that NinjaOne offers and that I have tried so far are ok for me What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easier handling for end users