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NinjaOne (NinjaRMM) offers custom pricing plan
NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more
Streamlines fleet management and automates tasks effectively, improving efficiency.
User-friendly dashboard with clear overview and advanced automation capabilities.
Excellent customer support and continuous improvement with added features.
Centralizes various IT management functions in one platform, enhancing productivity.
Learning curve for comprehensive features may be challenging initially.
Inadequate support for Linux resources, hindering full range of services.
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AU
Anonymous User
10/27/23
"We are an MSP"
What do you like best about NinjaOne (formerly NinjaRMM)? Easy to use. Reliable. Like the patch management and remote access. What do you dislike about NinjaOne (formerly NinjaRMM)? Monthly billing is based on contract not on actual usage or "live" devices. I wish they would just bill us for any devices online in the last 30 days like BitDefender does. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management and inventory and health
AU
Anonymous User
10/27/23
"Wonderful Experience"
What do you like best about NinjaOne (formerly NinjaRMM)? Having to migrate over to NinjaOne from another RMM software made us nervous, but the ease of onboarding and training our staff made this a great pain-free experience. I love the ease of navigation, scripting and patch management. What do you dislike about NinjaOne (formerly NinjaRMM)? While the scripting is excellent, it would be nice if the scripting editor was more robust. What problems is NinjaOne (formerly NinjaRMM) solving and ...
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CM
Chris M
10/27/23
"Great RMM with low overhead and simple managment"
What do you like best about NinjaOne (formerly NinjaRMM)? I transistion from another RMM solution that was much more complicated to set up and maintain. Ninja's support staff have been knowledgeable and friendly during the tranistion, I have included all current offerings and find them all sutable. As my MSP lives in the RMM using it daily the simplicity of the UI was increadibly important. What do you dislike about NinjaOne (formerly NinjaRMM)? So far, the only thing that I am struglling ...
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CB
Collin B
10/27/23
"Great tool to deploy out to new corporate users and keep applications secure"
What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne was very easy to install. Leaveraging NinjaOne to keep applications up to date helps us keep users secure form known risks when not many users focus on this side on their own. What do you dislike about NinjaOne (formerly NinjaRMM)? The tricky parts about NinjaOne is the complexity of the dashboard. There are a lot of features and it takes time to get familiar with those. Using their solid documentaion has made it easy to ...
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AU
Anonymous User
10/27/23
"Somewhat reliable RMM solution for small-mid sized Organizations."
What do you like best about NinjaOne (formerly NinjaRMM)? - Remote Tools such as registry, File Explorer, & the Command Prompt. - How quick the end devices communicate to the console via the agent. - Scripts Native & Custom very easy to deploy & manage. What do you dislike about NinjaOne (formerly NinjaRMM)? - Remote Desktop tools such as TeamViewer that we use through Ninja is spotty/has its issues like most remote desktop tools. - 3PP needs further build out as far as applications ...
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AU
Anonymous User
10/27/23
"NinjaOne has compacted my work day into one window."
What do you like best about NinjaOne (formerly NinjaRMM)? Remote access with a click, application updates simplified, backups turned on with 3 clicks, organization of organizations, custom scripting and running with 2 clicks, daily or weekly policies without having to check on them. What do you dislike about NinjaOne (formerly NinjaRMM)? Unable to mass push software updates that failed. Backups do not always work, and server backups will take you forever to get. What problems is NinjaOne ...
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AU
Anonymous User
10/27/23
"Mostly good, wish some concerns/fixes happened faster"
What do you like best about NinjaOne (formerly NinjaRMM)? What it is used for, automation and monitoring What do you dislike about NinjaOne (formerly NinjaRMM)? Patching. It's not just Ninja I understand but it is the number one thing we sell/use it for so when we have to manually do so much patch work still, it eats on the value. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Keeping a 2 person company in line with 700+ endpoints
AU
Anonymous User
10/27/23
"I have had a positive experience using NinjaOne for a variety of day-to-day tasks"
What do you like best about NinjaOne (formerly NinjaRMM)? The most helpful thing has been the ability to build scripts in the library and run them on any device. I use Ninja everyday and being able to have a bunch of scripts for different purposes across different operating systems quickens the process to getting those deployed What do you dislike about NinjaOne (formerly NinjaRMM)? One small inconsistency I have noticed when using NinjaOne is that running scripts, it still shows the script ...
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CJ
christopher j
10/26/23
"Great product for remote monitoring"
What do you like best about NinjaOne (formerly NinjaRMM)? Allows for quick analytics on all computers that are in the network. What do you dislike about NinjaOne (formerly NinjaRMM)? It can be slow at times when connectting remotely. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Quick and easy help desk resolutions
DF
Daryl F
10/26/23
"A great partner for success!"
What do you like best about NinjaOne (formerly NinjaRMM)? Starting with Ninja was easy to implement, manage and looks great when showing the system to clients. We use the system everyday. Their support whether from your account reprasentative or technical has always been timely if not lightning fast. When we added their backup the onboarding was easy and quick including finding answers to the hard questions and honestly admitting when they had to "find out: more to match our needs. Always a ...
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