NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

"Intuitive, easy to deploy RMM platform"

What do you like best about NinjaOne (formerly NinjaRMM)? Intuativeness, easy to deploy and use. Good support, dojo community is typically quite helpful. What do you dislike about NinjaOne (formerly NinjaRMM)? Missing a few features other more robust RMM's (CW) have. a Nutnaix Integration would be amazing. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Easy remote access, monitoring, and patch management.

"Wonderful"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne makes RMM easier than it should be. Deployment was easy and if an issue arises, Ninja Support is ready and willing to assist. What do you dislike about NinjaOne (formerly NinjaRMM)? Third party software patching was troublesome for few months this year. That has since been corrected, so there's not much to dislike. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? NinjaOne is helping our ...

"NinjaOne is a useful tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to navigate in general and find the registered devices that need to be worked on. Scripts are easy to set in general and can be applied to various devices as needed. Devices on the domain can be easily integrated and registered with the Ninja client. The NinjaRemote application for remotely connecting works much better than the Splashtop option and allows for us to easily connect and have a responsive session when connected to ...

"It's a little confusing at the start, however you can on board without training"

What do you like best about NinjaOne (formerly NinjaRMM)? Clean UI - Easy to use, very agressively priced over other RMM solution. Able to onboard without expenses like training, down time e.t.c What do you dislike about NinjaOne (formerly NinjaRMM)? A few very basic features present in other RMMs are missing. The first is hardware inventory, example would be the printers that were installed, the driver it was using and the PORT details. This feature helps to rebuild a computer that ...

"NinaRMM is the perfect RMM solution in our company"

What do you like best about NinjaOne (formerly NinjaRMM)? We can manage all our 250+ devices in one envoirment from all over the place this helps us a lot. What do you dislike about NinjaOne (formerly NinjaRMM)? nothing, everything is really good and cool about ninarmm What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Scripting and automation

"This is an amazing team to work with."

What do you like best about NinjaOne (formerly NinjaRMM)? The ease of set up is hard to beat when using anything What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing the experts here at ninja are the best in the business of MSP What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? All of the problems going forward were solved by the remote monitoring

"Excellent software"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how all the scripts and the easiness of logging into the end users computer. The implementation is great. I use this software everyday. I have about over 350 + end users. It is an easy program to intergrate updates and push scripts to the users. I also love the custmer support . What do you dislike about NinjaOne (formerly NinjaRMM)? nothing so far. You have to put in your own scripts. What problems is NinjaOne (formerly ...

"Great Product with Helpful Engineers and Community"

What do you like best about NinjaOne (formerly NinjaRMM)? How easy it was to implement the RMM and deploy it to our customers and how supportive their staff has been as we continue to expand our monitoring and automation abilities. Also how transparent the development team is with upcoming changes and features. What do you dislike about NinjaOne (formerly NinjaRMM)? The network monitoring appliance piece could be easier to use. What problems is NinjaOne (formerly NinjaRMM) solving and how ...

"Completely Changed our IT Department"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne took our IT department and completely transformed the way we work. Instead of utilizing seven separate tools, we were able to consolidate everything under a single pane of glass. We now have great insight into our inventory, patch status on endpoints and servers, a streamlined ticketing system, the ability to monitor the health of our systems and quickly address any issues, and a central repository of all IT knowledge. The ...

"A simple tool in a complicated world."

What do you like best about NinjaOne (formerly NinjaRMM)? The system has alot of features that turn complicatied tasks into easily managed chunks. We use the system daily and are able to add new systems easily. What do you dislike about NinjaOne (formerly NinjaRMM)? I have yet to find anything to complain about. Ninja has been very helpful to my position in my company. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We use the system to monitor multiple ...