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NinjaOne (NinjaRMM) - Remote Monitoring and Management Software

NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

Effortless IT management in a single solution.

4.7

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NinjaOne (NinjaRMM) offers custom pricing plan

NinjaOne (NinjaRMM) Reviews & Ratings

4.7

Excellent

Based on 423 ratings & 967 reviews

Rating Distribution

Excellent

(850)

Very Good

(108)

Good

(5)

Poor

(0)

Terible

(4)

Expert's Review

NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and community collaboration, streamlining workflows and enhancing client services. The platform's ease of use and scalability receive high praise, especially for managing IT ...Read more

NinjaOne (NinjaRMM) pros and cons

  • Streamlines fleet management and automates tasks effectively, improving efficiency.

  • User-friendly dashboard with clear overview and advanced automation capabilities.

  • Excellent customer support and continuous improvement with added features.

  • Centralizes various IT management functions in one platform, enhancing productivity.

  • Learning curve for comprehensive features may be challenging initially.

  • Inadequate support for Linux resources, hindering full range of services.

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Showing 341-350 out of 967

YL

yik l

10/30/23

5 out of 5

"Super easy and most important it works!"

What do you like best about NinjaOne (formerly NinjaRMM)? having insights of which host is not updated and able to push windows updates automatically and the integration of Ninja Remote is a great must have features. Customer support is also very prompt. Implementation was super easy. Overall UI is easy and intuitive. Have been using it daily since day one for the past 6 months. What do you dislike about NinjaOne (formerly NinjaRMM)? i dont think there is anything that i dislike about ...

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SS

Shawn S

10/30/23

4.5 out of 5

"NinjaOne has dramatically improved how our teams operate."

What do you like best about NinjaOne (formerly NinjaRMM)? The inventory data, automation tools, deployment tools, API, PowerShell module, remote control/commands (TeamViewer and PowerShell), and just the huge amount of visibility and detail it provides on our systems and infrastructure. Hypervisor support is great. Our client services team's response time and ability to proactively prevent issues have improved dramatically. Deploying the agent is incredibly easy. Our rollout took less than ...

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DE

Denis E

10/30/23

4.5 out of 5

"Easy to understand easy to use"

What do you like best about NinjaOne (formerly NinjaRMM)? The custom Forms and Scripts allow U to do almost Eversthing ! What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes the Menu feels a little bit weird cause there are many places for many different things What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I can See Hardware issues before they affect the Workflow

TC

Timothy C

10/30/23

4.5 out of 5

"NinjaOne: Truly of the best RMM platforms for MSPs"

What do you like best about NinjaOne (formerly NinjaRMM)? We switched from our previous RMM, one of the top name fully integrated offerings you have heard of, to the newer NinjaOne and are very pleased. Ninja constantly adds new features, has all the integrations we want, and works with third parties well, giving us the flexibility we need to choose the right stack components to service our customers. What do you dislike about NinjaOne (formerly NinjaRMM)? There are a few outstanding ...

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AU

Anonymous User

10/30/23

4.5 out of 5

"All in One Features"

What do you like best about NinjaOne (formerly NinjaRMM)? - Asset monitoring - Remote Softwares - AV intigration - Remote detailed Windows update tools What do you dislike about NinjaOne (formerly NinjaRMM)? - Sometimes we are not able to received reports. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? - Asset management - Remote Management for support - Patch Managment - Endpoint MOnitoring

AU

Anonymous User

10/30/23

4.5 out of 5

"NinjaOne Review"

What do you like best about NinjaOne (formerly NinjaRMM)? I like how they definitely take feedback seriously and listen to what the customers want. They have tailored a product for use-cases rather than for profit. New features are constantly released and support has been nothing but helpful and supportive. What do you dislike about NinjaOne (formerly NinjaRMM)? The price is a hard bullet to bite, but definitely worth it! What problems is NinjaOne (formerly NinjaRMM) solving and how is that ...

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JB

James B

10/30/23

4 out of 5

"Great Tools For Remote Support"

What do you like best about NinjaOne (formerly NinjaRMM)? Provides a great variety of useful tools for remote support. What do you dislike about NinjaOne (formerly NinjaRMM)? Some of the text is a bit small for my liking. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Allows us to remotely monitor endpoint health.

SA

Steve A

10/30/23

4 out of 5

"I was recently onboarded and the whole process was simple, informative and well thought of."

What do you like best about NinjaOne (formerly NinjaRMM)? The easy of use, that the beautiful dashboard with high level overview to skim your servers. What do you dislike about NinjaOne (formerly NinjaRMM)? To early to list anything. I have nothing negative so far. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Identifying servers that require patching and adding visibility for key business owners to view the status of our servers.

DD

Derek D

10/30/23

4 out of 5

"NinjaOne is a solid product"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is great for patching, they are coming around with more integrations too. Always new product updates, that seem to be helpful in most cases. What do you dislike about NinjaOne (formerly NinjaRMM)? The product is still fairly new and still needs work on items like reporting and finding data from your machines. But its coming around. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Its ...

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AU

Anonymous User

10/30/23

4 out of 5

"NinjaOne is a very useful Business Tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Very easy to connect to remote user workstations What do you dislike about NinjaOne (formerly NinjaRMM)? Sometimes hard to create a script to install software corporate wide What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Conenction to remote workstations and resetting alerts