NinjaOne (NinjaRMM) Reviews in January 2025: User Ratings, Pros & Cons

"Tech Tool for tech access and patch management"

What do you like best about NinjaOne (formerly NinjaRMM)? With Ninja Patch Management it isn't just Microsoft but dozens of other vendors too. In addition since it is a cloud tool I can monitor, control and push scripts to remote devices. What do you dislike about NinjaOne (formerly NinjaRMM)? I wish reporting tool was more flexiable and powerful. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? We subscribed to NinjaOne for patch management but now we ...

"NinjaOne Rocks!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is very easy to use, has many excellent features, and makes managing multiple devices easy. You can schedule patches to be done automatically both for the OS and individual applications. You can also have a set of applications that install automatically when setting up a new device, which is very useful for IT admins. What do you dislike about NinjaOne (formerly NinjaRMM)? There is nothing that I dislike about NinjaOne. They ...

"Great RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Very quick responses by support. Great account manager. I like that they are continuing to expand capabilities and have roadmaps published. Overall a great experience. It was very easy to implement. Backups and restores work great, and there are no additional agents to install regarding backups. What do you dislike about NinjaOne (formerly NinjaRMM)? The only thing I dislike is that it does not have Linux backups built in. What ...

"one of the best tools I used in my life I like remote tools and patch management"

What do you like best about NinjaOne (formerly NinjaRMM)? Endpoint Management, Patch Management , bothe are ease of use and the customer support is perfect What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing I can't see any issue with this tool everything is Perfect and allways they provides new features What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Remote Monitoring and tools and for sure the patch managments

"Ninja: Does everything you need"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja is generally easy to use, and more than adequate for our remote management in the fully remote workforce. However, where I believe Ninja shines is its speed and efficiency. Policy changes, config changes, script deployment, and even app installs...all can be completed within just a minute or two of pushing the changes. This is a breath of fresh air in the RMM/MDM world. I've used other tools that can take hours to deploy a ...

"Best RMM in the business"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is easy to use. When you browse its admin center, everything makes sense. Things a properly layed out and easy to find. You can get going in just a few minutes. We use it on a daily basis and it's bundled with amazing features. What do you dislike about NinjaOne (formerly NinjaRMM)? A little tiny issue here and there, but nothing their technical support weren't able to handle. What problems is NinjaOne (formerly NinjaRMM) ...

"NinjaRMM continues to be THE essential tool in my MSP Toolkit!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne is very intuitive and easy to use. I particularly like the ability to quickly access PC resources without having to do a remote session on the computer and interrupting a client. For example, it's not uncommon to restart a stopped service. I can review the event logs and see processor, disk, and memory status if a PC is running slow. In the years since I did my first review, Ninja has evolved. It is now called NinjaOne. I ...

"A Solid Product with a Vibrant Community, Constant Iteration and Improvement"

What do you like best about NinjaOne (formerly NinjaRMM)? Using NinjaOne's patching, scripting and policies, I can automate onboarding new computers, install software, install printers, remove terminated and stale users, the list goes on. Coming from N-ABLE RMM (formerly SolarWinds, formerly LogicNow), NinjaOne is a breath of fresh air. Automations run instantly. You can actually upload an installer file! They have a vibrant Discord community full of responsive Ninja employees and helpful ...

"Absolute favorite tool for managing all my equipment"

What do you like best about NinjaOne (formerly NinjaRMM)? Software deployment, Windows updating, Splashtop remote assistance and SO many features to utilize to make things easier for my team. What do you dislike about NinjaOne (formerly NinjaRMM)? Some software updates tend to fail and sometimes it doesn't resolve unless i do it manually. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Helping users in remote locations so they don't have to wait for us ...

"Best MSP partner easy automation and endpoint management"

What do you like best about NinjaOne (formerly NinjaRMM)? The staff is amazing products offer everything an MSP could want, patch maintenance, endpoint management, automation, and security all in one dashboard. The software is very easy to deploy and user interface is one of the best and customizable. If you ever need anything your account manager and support staff are wonderful and attentive with quick responses. As and MSP we utilize this software daily every hour of our shifts to ensure ...