NinjaOne (NinjaRMM) Reviews in January 2025: User Ratings, Pros & Cons

"NinjaONE is an awesome RMM tool to manage our devices."

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaONE has made updating and patching our fleet of Laptops so much easier. We can now access all our laptops at the touch of a button, we can send updates to the laptops and know that they are being applied, we can install new software when we need to. Very handy easy to use tool. We were able to deploy it in one day without any issues. We use it everyday to keep our machines running. And its been easy to intergrate into our IT ...

"Intuitive design, great collection of features"

What do you like best about NinjaOne (formerly NinjaRMM)? being able to ghet all the machine information from one page, from make and model to CPU and Memory usage What do you dislike about NinjaOne (formerly NinjaRMM)? The only downside ive noticed is if a user is not added to our network we cannot see their machine, a "one time use" app would be helpful like teamviewer does What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patch management is great and ...

"My favorite swiss-army knife tool"

What do you like best about NinjaOne (formerly NinjaRMM)? The scripting, alerts, OS patching, and software inventory management are fantastic and work exceptionally well even with little-to-no experience on the platform. Try doing that with LabTech/Automate! Customer support is fantastic, implementation requires no excessive training, and it integrates into HaloPSA, Hudu, and ScreenConnect with ease. What do you dislike about NinjaOne (formerly NinjaRMM)? The reporting functionality is not ...

"Amazing RMM solution"

What do you like best about NinjaOne (formerly NinjaRMM)? 1. Ease of use - NinjaOne is very easy to implement and use it takes minimal training to be able to setup a company and begin reaping the benefits of RMM. 2. Features - NinjaOne is constantly coming out with new features that improve the product. 3. Patch management - Their Patch management just works. There are no complex policies to setup just a simple config screen. 4. Ability to run custom scripts - Ninja has a nice repository of ...

"Excel·lent Product and services"

What do you like best about NinjaOne (formerly NinjaRMM)? People and product, and suport for sales and sistems What do you dislike about NinjaOne (formerly NinjaRMM)? All like! Is excelent for control sistem What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Control all vm and help users

"After about a year using NinjaOne"

What do you like best about NinjaOne (formerly NinjaRMM)? The main panel shows me a lot of information and I have easy access to more specific information about customers and devices. What do you dislike about NinjaOne (formerly NinjaRMM)? I find it difficult to figure out some of the more advanced features. This is more due to me being in a small shop and having limited time to spend learning it than anything else, but it can be frustrating. What problems is NinjaOne (formerly NinjaRMM) ...

"Very powerful platform with consistent updates that add new features."

What do you like best about NinjaOne (formerly NinjaRMM)? The amount of automation features that get added on a regular basis. What do you dislike about NinjaOne (formerly NinjaRMM)? Some very small features that would be very nice to have are missing and have taken a bit to get added. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Many automation tasks that we take care of with Ninja.

"Excellent RMM to administering from everywhere"

What do you like best about NinjaOne (formerly NinjaRMM)? Quick deployment Easy to work Unified console Complete Dashboard Multiple languages scripting What do you dislike about NinjaOne (formerly NinjaRMM)? I will wish to install in more OS (about versions) What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Ninja solved a performance problem in any desktop/server, identifying the service with incident

"Easy to use, integral system."

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to navigate, clearly able to differentiate between sites/clients and devices. What do you dislike about NinjaOne (formerly NinjaRMM)? Automatic logout time frame is too short. What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Keeping us connected to client managed firewalls and servers, as well as notifying us of any outages. This lets us serve our customers effectively.

"NinjaOne has been a great addition to our MSP"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja has been very fluid since we've switched. From the initial setup to the normal day-to-day use, everything has just worked and been user-friendly. What do you dislike about NinjaOne (formerly NinjaRMM)? I dislike that we didn't find these software sooner What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Has filled all our gaps as an RMM solution.