NinjaOne (NinjaRMM) Reviews in April 2025: User Ratings, Pros & Cons

"NinjaOne - the greatest RMM of its time."

What do you like best about NinjaOne (formerly NinjaRMM)? I have tried many different RMMs in my IT career so far - NinjaRMM has made Implementation, Deployment, Management, and life incredibly easy. What do you dislike about NinjaOne (formerly NinjaRMM)? There are features available in the mobile app, but not as many as would make it easier to assist clients while not in the office. I am able to look up simple information, but it would be nice to be able to see Documentation, as well as ...

"Best Product on the planet"

What do you like best about NinjaOne (formerly NinjaRMM)? I love how easy everything is. Everything work, everything is easy to understand. I would love to have several hours to just spend on an RMM, but I don't. Ninja makes it so I can get done what I need, without spending hours on hours configuring things What do you dislike about NinjaOne (formerly NinjaRMM)? Nothing, Ninja is a great product for reals. If there is anything wrong, Ninja fixes it super quick What problems is NinjaOne ...

"NinjaOne - Best experience for IT Management!"

What do you like best about NinjaOne (formerly NinjaRMM)? NinjaOne has truly revolutionized our IT management processes, and there are several standout features that I absolutely love: Intuitive User Interface: The user interface is exceptionally intuitive, making it easy for both seasoned IT professionals and newcomers to navigate effortlessly. The minimal learning curve allows us to streamline onboarding for new team members. Remote Monitoring and Management: The ability to remotely ...

"A fresh approach to RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Development appears to be constant and consistent. There are lots of automation tools, remote machine administration tools (so that user interaction is minimal), and integrations for other tools. What do you dislike about NinjaOne (formerly NinjaRMM)? 1. There could be a bit more linux support. 2. Reporting feels a little clunky and rigid 3. I feel that the scripting module is a bit underwhelming (i.e. more flexibility with how ...

"A full MSP Management suite for our clients"

What do you like best about NinjaOne (formerly NinjaRMM)? Usability for in house and for managing our clients is premier. It integrateswith 3rd part software that we use and it allows for documentation for knowledge base and documentation for our clients tthat we can save for credential and cofiguration What do you dislike about NinjaOne (formerly NinjaRMM)? I ahve not found any issues with NinjaOne and we have been using it for 3 years. What problems is NinjaOne (formerly NinjaRMM) solving ...

"Ninja - The IT Rescue tool"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja not only ensures that our machines are updated but being able to access machines or run scripts and commands remotely is literally a life saver and has saved our skin many times. What do you dislike about NinjaOne (formerly NinjaRMM)? Reporting could always be better but it is getting there! What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Our Windows Update compliance is now at 99%.. before ...

"Ninja One is a great addition to our IT toolbox"

What do you like best about NinjaOne (formerly NinjaRMM)? Ninja One has made keeping our systems updated and patched signigicantly more efficient and easier. The remote desktop capabilities that are fairly seemless make supporting users in outside locations quicker without so much time lost to travelling between sites. We take advantage of all of this on a daily basis. Ninja One was easy to deploy and install (as long as your GPO or Azure is properly configured) without having to touch each ...

"amazing"

What do you like best about NinjaOne (formerly NinjaRMM)? how easy it is to have everything integrated in one platform What do you dislike about NinjaOne (formerly NinjaRMM)? that it cannot be integrated with more commercial antivirus products What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? Patching becomes very easy to manage

"Overall a good RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Easy to implement and very user friendly and a quick proffecional support team that is happy to help when I need some help. Seamless integration to Teamviewer where it took literally 5 minutes to implement. Alot of fesatures: patch management, backup, scripts, automations, monitoring & software installation. What do you dislike about NinjaOne (formerly NinjaRMM)? I am trying hard to think about what it could be... I can't find ...

"PErfect RMM"

What do you like best about NinjaOne (formerly NinjaRMM)? Simple to use, many modules and works good. SUpport is the best What do you dislike about NinjaOne (formerly NinjaRMM)? the information in the notifications should be improved What problems is NinjaOne (formerly NinjaRMM) solving and how is that benefiting you? I can manage systems in an organized and automated way