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NICE Satmetrix - New SaaS Software

NICE Satmetrix Reviews in January 2025: User Ratings, Pros & Cons

Transforming CX with AI and adaptive algorithms.

4.2

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NICE Satmetrix Reviews & Ratings

4.2

Very Good

Based on 61 ratings & 24 reviews

Rating Distribution

Excellent

(19)

Very Good

(4)

Good

(0)

Poor

(1)

Terible

(0)

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Showing 9-12 out of 24

JM

Joyce M

01/26/17

5 out of 5

"Great experience with Satmetrix NPX"

What do you like best about NICE Satmetrix CXM? We have been a Satmetrix client for over 7 years. We have on ongoing conversation with them about how to enhance their platform, and have been pleased to see many of our product requests implemented over the years. The newest platform, NPX, has been a great step forward for them.

MB

Meenakshi B

07/19/16

4.5 out of 5

"A truly great customer satisfaction system with data analytics."

What do you like best about NICE Satmetrix CXM? After joining with Satmetrix, they helped me from A-Z on execution and backing. They additionally appoint a client achievement group devoted to the record. Satmetrix knows there item well, comprehend our issue and business process. Satmetrix has awesome individuals, who are receptive to my requirements I do appreciate the benevolence and its quick results.

AU

Anonymous User

04/12/16

4 out of 5

"Amazing hosted Applications with Data Analytics"

What do you like best about NICE Satmetrix CXM? With this package are useful analytical charts/ graphs and data to visualize the information we get back from our surveys. The best thing about this software is that they have pre-made templates of common survey types, making it easy for our company to integrate this into our existing QA products.

LK

Lawrence K

12/01/15

4.5 out of 5

"Excellent Customer Satisfaction System with Shaky Implementation"

What do you like best about NICE Satmetrix CXM? SatMetrix has a very user friendly, intuitive survey builder. They also have great analytics and the ability to create custom dashboards.