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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 81-90 out of 6255

NO

Nely Oakes

10/28/24

5 out of 5

Anastasia was great to work with

Anastasia was great to work with. Answered my questions within a day and very knowledgeable. She made the implementation experience seamless.

LA

Lisa Akbari

10/28/24

5 out of 5

Tech support was great!!

Tech support was great!!

DE

Dr. Emmanuel Hriso

10/28/24

5 out of 5

I WAS COMPLETELY IMPRESSED WITH LEO L…

I WAS COMPLETELY IMPRESSED WITH LEO L PROFESSIONALISM AND CUSTOMER SERVICE . HE WENT ABOVE AND BEYOND

MC

McWhirter Consulting

10/28/24

5 out of 5

Great support from Saul in customer care

Called in to discuss my account configuration. Saul M was very helpful and took care of all my needs. Very happy with the service I received. The case number was 03863666. Keep up the good work!

TP

Terri Perich

10/28/24

5 out of 5

Prompt response and will be working…

Prompt response and will be working with me by turning off the auto-renew and has express that he will be working with me to get the best option for us in terms of reducing lines and reducing the length of the contract - post November 20, 2024

RS

Roslyn Simon

10/28/24

5 out of 5

I am very please with the customer…

I am very please with the customer service! Thank you!!! 😇

KB

Kari Beard

10/28/24

4 out of 5

Everything went well...a lil confusing…

Everything went well...a lil confusing to start but there was always anastasia calling to help us thru it

E

Elizabeth

10/27/24

5 out of 5

Rusian Akchurin exceptional customer service…

I am writing to express my sincere appreciation for the exceptional customer service provided by Rusian Akchurin. His diligence and articulate communication have significantly enhanced our interactions. Rusian consistently goes above and beyond to ensure that all our needs are met promptly. His attention to detail and proactive approach have not only resolved issues efficiently but have also fostered a positive working relationship. His well-spoken nature makes it easy to discuss complex ...

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LF

Lisa Fuller

10/25/24

5 out of 5

WOW Nick @CR delivered on the AMAZING service promise of Nextiva!

WoW! Nick @ CR was amazing as promised by your advertising. He provided the amazing service you promote. He was fast, efficient he took my concerns seriously, he fixed my issue immediately and retained me as a client . You are lucky to have such a great employee. I am very happy.

PT

Precise Trans Team

10/25/24

5 out of 5

Thank you for your assistance

Thank you for your assistance. Very professional