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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 61-70 out of 6255

OA

Omar Alamillo

11/01/24

5 out of 5

Great Customer Service!

I recently had the pleasure of speaking with Nick from customer service at Nextiva, and I couldn’t be happier with the experience! He was incredibly knowledgeable and took the time to answer all my questions thoroughly. His friendly demeanor made the entire process so much easier and more enjoyable. Nextiva is truly awesome, and having team members like Nick really makes a difference.

D

Dr.Barzey

11/01/24

5 out of 5

Easy Transition

The knowledgeable staff made the onboarding experience quite efficient. The Nextiva team took the guesswork out of the next steps of transitioning and answered my questions confidently. I expect to update you with another five stars after the service is in place and delivers on all promises.

CC

Corey Chalmers

10/31/24

5 out of 5

The operator walked me step by step and…

The operator walked me step by step and understood I was new at using Nextiva. He helped me improve my business.

J

Justin

10/31/24

5 out of 5

Experience working with Ian Myers

Ian Myers with Nextiva was an amazing asset for us during our transition from NEC, SIP trunks over to Nextiva. He was thorough in explaining the onboarding process and what to expect with our new service. He went WAY above and beyond making sure we were completely taken care of when we were dealing with horrendous porting issues on Spectrum Cable's side. 11/10 would recommend Nextiva.

HS

herman spira

10/31/24

5 out of 5

Great sales and help

Great sales and help

RO

Ryan Overman

10/31/24

5 out of 5

great customer service I enjoyed…

great customer service I enjoyed working with Eddie Menzies. He had great service and went above and beyond. I have enjoyed my experience with Nextiva and the team!

S

Scott

10/31/24

5 out of 5

Knowledgeable and accommodating

Knowledgeable and accommodating

TZ

Trisha zywicki

10/31/24

5 out of 5

The assistant that helped me was…absolutely amazing

The assistant that helped me was absolutely amazing. He walked me through it all and was very patient he made me feel very comfortable if I have any problems I can call and they would be very helpful he has the best customer service

A

Anonymous

10/31/24

5 out of 5

Maryna did an amazing job

Maryna did an amazing job. She was helpful, thoughtful, and efficient in getting me set up. Well done! And I think the product and services will be amazing.

HK

Heath Kornblum

10/31/24

3 out of 5

It's a little early for a review

It's a little early for a review. Will update when everything is up and running