Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Very professional and helpful.

Date of experience: July 31, 2024

great service

great service. well explain, I'm happy with the service

Amazing Service

Both Salesman and Customer Service was so amazing to work with. Very sweet and patient. Explained everything very thorough. Wonderful experience on both sides!!

Great service.

I’m very thankful for the service that was provided today. I brought some concerns to my rep, and he made me feel heard, and took care of my concerns right away. He did a great job of asking me questions for clarification and getting to the bottom of the issue in a timely manner Very thankful for this company and for the hard work you put in to provide great service in a way that is honest.

Great communication

Great communication, comprehensive, patient, very helpful

Nextiva gets very high marks for their customer service. My experience gave me an understanding why...

My implementation process with Andrii was fantastic.

good loyalty program

RE: Nick @ CR case number 03521087 Nick waived the end-of-contract price increase without me even asking. He took the time to explain my options and get the best renewal pricing for our company.

Outstanding Service and Support from Manuel

I had the pleasure of working with Manuel @ CR and I couldn't be more grateful for his assistance. He understood our needs and adjusted our next bill to avoid extra charges, demonstrating his attentiveness to our situation. Throughout the process, he was kind, friendly, and incredibly supportive. Thank you, Manuel, for your outstanding service!

Awesome customer service

Awesome customer service. WIllard was great and so was the girl (cant recall her name) who helped me retrieve my old number and set up my user id. Thank you.

Carlos was amazing!!

Carlos was amazing!!! customer service like this makes it great to work with businesses like yours!!!