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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 361-370 out of 6255

EG

Eric Grainger

08/05/24

5 out of 5

Awesome awesome

Awesome awesome

WS

Weiyang Shao

08/05/24

5 out of 5

Great Experience

Great Experience! Very Helpful!

CM

Carl Mercier

08/05/24

5 out of 5

Nick was great

Nick was great. I have an issue getting a second account canceled. It was an error by Nextiva back when I first added several more lines. Nick was finally able to get this resolved.

MS

Mike Sisodiya

08/05/24

5 out of 5

It was great.

It was great.

DO

Director of IT

08/05/24

5 out of 5

Nextiva has provided our organization…

Nextiva has provided our organization with a cost effective, easy to use solution to manage our patient recruiting and outreach programs.

PH

Paul Hadjuk

08/02/24

5 out of 5

They answer the phone!

They answer the phone!

T

TLG

08/02/24

5 out of 5

Excellent Customer Advocacy Group Team Member

We have dealt with many customer service representatives in life but, Gus S. is absolutely fantastic. He was warm, kind, and understanding. The most important quality to note is his ability to see and use reason in his decision-making. Many subpar representatives, in my opinion, roll into scripts, stale policies, and arbitrary practices that ultimately leave the customer/client unpleased. We are a company that believes in going above and beyond for our clients. Many people who go above and ...

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R

RS

08/02/24

5 out of 5

Excellent Customer Service Experience

From the sales side, the training and implementation, everything was made so simple and answered all my questions. I would highly recommend this company. Definitely referring family and friends.

CR

Charles Rodgers

08/02/24

5 out of 5

Very helpful

Very helpful, clear about the service and services they offer, affordable and convenient! All Mt business communication needs right from my cell phone! Definitely recommend them!!

AL

AGR Law, P.C

08/02/24

5 out of 5

Nick @ CR

Wonderful and easy going call to resolve billing issues. Nick's direction and help was very clear. He made this experience/call very pleasant. He is also very quick to reply to follow up emails and I feel like a valued customer to Nextiva after this experience.