Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Anastasiia did great amount of set up…

Anastasiia did great amount of set up for my new account and explanations of all the detailed, she is absolutely amazing, professional and super nice. Thank you for all your help.

Dennis - great support associate

The support person I worked with was Dennis. He was very informative and answered all my questions on the setup. He also took extra time to ensure that everything I had questions on had been answered.

Wish some of the onboarding was more…

Wish some of the onboarding was more personal than having to watch videos for everything

Set up service.

Date of experience: August 06, 2024

Great customer service from the start.

Great customer service from the start.

It's great

It's great ..I feel like Tony the tiger. Nextiva is changing my life and the way I do business. All for the better. So many useful apps and so easy to use. I'm sold on it already.

Explain the process

These guys help out. Thank you.

Both your sales staff Zach and tech…

Both your sales staff Zach and tech staff Andrii are very professional and nice. It is a good experience to talk to them.

Great company!

Great company! Responsive and exceeds all expectations.

Incredibly responsive

Incredibly responsive. The software is very powerful, and gives us far more flexibility that with our old analog system... there's a bit of a learning curve... my designated contacts were so responsive there were times I asked for a particular change and it was implemented before I hung up. Email q's were answered quickly, often with links to relevant tutorials. VERY impressed.