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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 291-300 out of 6255

KS

Karen Selby

08/23/24

5 out of 5

Nick solved my problem when no one else…

Nick solved my problem when no one else could. He was amazing.

JN

Jack Nissim

08/23/24

5 out of 5

Very good customer service.

Date of experience: August 23, 2024

DD

DS Deas

08/23/24

5 out of 5

Your support personal "Gieraldine…an awesome customer advocate"

My support personal "Gieraldine" was excellent in speech, politeness, knowledge in how to guide me through what I needed to accomplish. She is a great customer advocate. She helped me complete all the task that I needed to do. She did not rush me through the process. She worked with me until I was able to understand what I needed to do.

G

Gigi

08/22/24

5 out of 5

Our experience with George Gallagher…

Our experience with George Gallagher was easy! George was responsive and handle everything in a timely matter. His communication was great.

M

ML

08/22/24

5 out of 5

Very helpful and patient

Very helpful and patient. Prompt. Kind

DH

David Harper

08/22/24

5 out of 5

Experience working with Stanley Jensen

Stanley made this process very easy, even with the many obstacles we ran into.

JM

John McMillian

08/22/24

5 out of 5

Great customer service

Date of experience: August 22, 2024

EC

Etahn Cohen

08/22/24

5 out of 5

The support people were very helpful in…

The support people were very helpful in setting up my report and the explanations were clear and concise.

NU

New user

08/22/24

3 out of 5

I signed up 8/8/24 and as of 8/22/24, not ready to go

I signed up 8/8/24. It's 8/22/24 & I'm still unable to utilize your service despite being charged from 8/8/24.

KF

Kim Fogle

08/21/24

5 out of 5

Lizeth R

Lizeth R. was great! RE: Case #03657706 - she was helpful in explaining the various packages available and even helped us save money!