Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Keep This One!! Wonderful Customer Care

I had the pleasure of working today with Leo L on case #03901504. I had attempted to work through this issue through chat but generally find the chat service at nextiva to be slow and ineffective. I am so incredibly thankful for Leos professionalism and friendliness. He responded to my concerns and worked quickly to help with my issues. I wish I could hire him to work for my practice! You have a wonderful employee

Leo L

Leo L. Worked with me on case # 03900167 he provided an excellent service

Great people

All parties involved

Wonderful Customer Service

We have recently had a change in management, and the transition has been quite massive. Nick was extremely kind quick and helpful in getting all of the necessary information updated. Thank you!

Saul was great

Saul was great! Keep up the good work and I hope you get a raise!!! #TeamNextiva

Love the way the setup was fast and…

Love the way the setup was fast and easy and reasonable

Carlos made a bad situation better.

Carlos made a bad situation tolerable. He was very helpful and attentive to my situation.

Nate / Vitaliy on case case number…

Nate / Vitaliy on case case number 03868485 helped us tremendously with setting up a new account and renewing our current contract with ease. We would definitely recommend him and Nextiva to anyone in need of your services.

Leo was awesome!

Leo listened well, understood the issue, and resolved it for me efficiently.

Another pleasant Nextiva experience

Another pleasant Nextiva experience! Leo was positive, knowledgeable, and customer centric. Thank you for providing excellent customer support!