Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Great product

Great product! Great support team!

Justin was super helpful and was able…

Justin was super helpful and was able to answer all of my questions. Once Denys got on the phone to help me with porting my office number he was able to direct me through onboarding with Nextiva and smooth and easy process.

The Nextiva team are amazing

The Nextiva team are amazing , They were very kind , available and helpful. Thank you all

Excellent Service!

I was blown away by the customer service with Nextiva! We are leaving our current VOIP and I can't tell you how thankful I am for a company that knows how to take care of their customers. Thank you Anastasiia for all your help guiding me through the start up process. Nextiva has already proven to be much easier and professional to deal with than other providers. Well done!

Mario was so easy to understand and…

Mario was so easy to understand and walked me through every step. I was never confused and he made it way easier than I could have imagined.

Awesome and patient

Date of experience: September 10, 2024

Excellent customer service

Excellent customer service. I appreciated everyone's help!

My phone system is still not working

My phone system is still not working, but they took my money fast, the person I spoke to yesterday was condescending and overbearing, I'm trying to be a good customer, Can you just make my phone work?

Nick @ CR was super helpful with making…

Nick @ CR was super helpful with making changes to our account.

The signup and call flow design process…

The signup and call flow design process was easy to understand. The followup tech support was exceptional.