Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Set up new service

Set up new service. Appreciated them helping me get the going quickly. The thing I was disappointed about was the timelines for getting my phone number ported and text messaging working. 10-20 days is the longest I have ever been quoted. So now we wait...

Great customer service!!

Date of experience: September 24, 2024

Nextiva employees are so help and…

Nextiva employees are so help and respond so quickly to any question I have. Their support team is great.

Mrs MARIBEL LOPEZ

Mr. Daniel Padilla's attention was very bad. While selling, super friendly, but after 1 month passed, he doesn't answer messages or calls to give support or recommend new customers.

Beware of Nextiva Phone Service and…

Beware of Nextiva Phone Service and Dishonest Sales Rep (Name redacted) My experience with Nextiva Phone Service and their sales rep (Name Redacted) was nothing short of a nightmare. Walter blatantly lied to me from the start, promising that I could cancel within 30 days if I was dissatisfied, with a full refund. He also assured me that if the service dropped calls or wasn’t the best, I could cancel with no issues. These were outright lies. The service was terrible right out of the ...

Very good experience!

Everyone was very helpful, and the process was quick. Thank you!

Best Customer Experience

I had a great customer experience with Andrii K. He was patient, knowledgeable made sure to answer all my questions.

Great experience from start to finish

Great experience from start to finish. System implementation was simple and the support offered during the process was excellent.

Cancel the account

Cancel the account. As with all of my contacts with Nextiva your service has been great. I am not canceling because of any issues with the company or service. The agent who started the process with customer care was Luis and did a creat job. THANKS

Taken care of

Chris Rodriquez did a good job taking care of my problem.