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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 201-210 out of 6255

RM

Robert Moses

10/01/24

5 out of 5

Worked with me even though im…

Worked with me even though im difficult. I was unable to afford the licence fees as my company had to be scaled back but he worked with me to get it to a more managble price.

YJ

Yussef Jaber

10/01/24

5 out of 5

Great customer service

Great customer service made it very easy for me and would recommend it to everyone

AA

Adrine Adams

09/30/24

5 out of 5

All the feathers that I desired and MORE…

All the feathers that I desired and more were delivered in one day. I’m so thankful that a colleague referred me to NextIva, after I discussed problems with my other carrier. They were patient, efficient, and experienced in their respective roles.

DP

Daniel Powell

09/27/24

5 out of 5

Machelle Couch is a great Customer Care…

Machelle Couch is a great Customer Care Manager with Nextiva. She made the entire process pleasant and was clear in her communication as well as very knowledgeable about the entire process.

L

Lee

09/26/24

5 out of 5

Consultant was fantastic and took into…

Consultant was fantastic and took into considerations what we said. Great worker

S

Sam

09/26/24

5 out of 5

Nick @ CR cared my requests so much in…

Nick @ CR cared my requests so much in detail. He spent his time to look for missed promotion credit by another department's mistake. Wonderful customer rep's mind for long-term client relationship.

DJ

Duc Jean

09/25/24

5 out of 5

He was really nice and was able to…

He was really nice and was able to answer all my questions it was a really great experience

M

Mike

09/25/24

5 out of 5

Great project management!

I am a technology consultant and recently worked with Stanley Jensen on a project for a medical practice. Stanley was very responsive, and always sure to circle back with me after questions or concerns.

KW

Kevin W

09/25/24

5 out of 5

Amanda is an excellent communicator

Amanda is an excellent communicator, easy to follow on the initialization phone call, professional attitude and very helpful overall. Great experience.

S

Shumi

09/25/24

5 out of 5

Leo was great

Date of experience: September 25, 2024