Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Worked with me even though im…

Worked with me even though im difficult. I was unable to afford the licence fees as my company had to be scaled back but he worked with me to get it to a more managble price.

Great customer service

Great customer service made it very easy for me and would recommend it to everyone

All the feathers that I desired and MORE…

All the feathers that I desired and more were delivered in one day. I’m so thankful that a colleague referred me to NextIva, after I discussed problems with my other carrier. They were patient, efficient, and experienced in their respective roles.

Machelle Couch is a great Customer Care…

Machelle Couch is a great Customer Care Manager with Nextiva. She made the entire process pleasant and was clear in her communication as well as very knowledgeable about the entire process.

Consultant was fantastic and took into…

Consultant was fantastic and took into considerations what we said. Great worker

Nick @ CR cared my requests so much in…

Nick @ CR cared my requests so much in detail. He spent his time to look for missed promotion credit by another department's mistake. Wonderful customer rep's mind for long-term client relationship.

He was really nice and was able to…

He was really nice and was able to answer all my questions it was a really great experience

Great project management!

I am a technology consultant and recently worked with Stanley Jensen on a project for a medical practice. Stanley was very responsive, and always sure to circle back with me after questions or concerns.

Amanda is an excellent communicator

Amanda is an excellent communicator, easy to follow on the initialization phone call, professional attitude and very helpful overall. Great experience.

Leo was great

Date of experience: September 25, 2024