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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 191-200 out of 6255

CC

Cosmo Credit Repair

10/02/24

5 out of 5

I had the best experience with Nate @…

I had the best experience with Nate @ CR and case number 03786456. Nate was able to answer all of my questions and concerns thoroughly and with great detail. I have been a customer since 2018 and don’t have the time to call in with questions as I’d like and out of anytime I have called, this has been the best experience. I am a very detailed and analytical customer and Nate was amazing at being extremely detailed with me, patient, clear and understanding. Nate had a great clear positive ...

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FK

Fikrie Katreva

10/02/24

5 out of 5

I work with Nextiva fax for 7 years

I work with Nextiva fax for 7 years. Very fest and very good customer service and support. I'm very happy to have Nextiva in my business. I suggest Nextiva to my friend and business partners. Today I help to my sister Fikrie Katreva-President Fair Trucking Corp to open account with Nextiva and for her business. Thank you Nextiva Team !!! Radiana Kadelkova President Etna Trans Inc

R

Rick

10/02/24

5 out of 5

Very patient and helpful

Date of experience: October 02, 2024

IM

Ingrid Macarty

10/02/24

5 out of 5

Gustavo was amazing

Gustavo was amazing, took care of all my needs to add a line and purchasing a new phone. Very patient and caring.

KB

Kent Beavers

10/02/24

1 out of 5

Unbelievable language barrier!!!

Date of experience: October 02, 2024

M-

MY - VIET, INC

10/01/24

5 out of 5

Leonardo Luna helped me a lot when I…

Leonardo Luna helped me a lot when I called Nextiva. He is a patient person and listens to me. I am very happy to use Nextiva's service with his assistance

NP

Nilesh P

10/01/24

5 out of 5

Excellent onboarding

Customer service prompt, effective

M

MOSHE

10/01/24

5 out of 5

UPDATING INFO

Date of experience: October 01, 2024

AF

Anthony Felder

10/01/24

5 out of 5

Helped set things up

Helped set things up. Walked me through everything.

WR

Wade Rodgers

10/01/24

5 out of 5

This was a fantastic experience

This was a fantastic experience! I currently use a competitor at another location and your knowledge, customer service, customer interaction, and process are much better! I could not be happier with my experience with your team from the initial sales to the tech assistance with setup!