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9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

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Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

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Showing 171-180 out of 6255

JS

Jahanur Subedar

10/08/24

5 out of 5

Quick Response

Date of experience: October 08, 2024

LH

LEONARD HALL

10/07/24

5 out of 5

ease of use

Excellent Customer Service easy to work with

AJ

Adrian Jimenez

10/07/24

5 out of 5

Made the set up easy

Made the set up easy! Great customer service

A

andreap

10/07/24

5 out of 5

Natallie was GREAT at working with me…

Natallie was GREAT at working with me as I had to cancel my service and made me feel like I have been a good customer for the two years that my small business used the service. Appreciated her attitude and how quickly she helped me to finalize.

L

Laurie

10/07/24

5 out of 5

Excellent service!

Our non profit organization has been a Nextiva customer since 2013. We have been very happy with both the phone and fax services. Unfortunately, our group is shutting down and I called to cancel our service. Arian @ AR was a delight to speak with and handled my requests quickly and sent follow-up emails as promised. Thanks for a great 11 years!

G

George

10/07/24

5 out of 5

Leo L handled everything

Rec'd a rather vague email from Nextiva regarding my account. Leo was able to fill me in on what was going on with my account and even save me a few dollars. I'm delighted that he was there to help me. George

JS

John Scott

10/07/24

5 out of 5

Andrii was very patient and…

Andrii was very patient and knowledgeable.

I

info

10/07/24

5 out of 5

Service rep helped me get everything…

Service rep helped me get everything done in a timely manner unlike my original contacts who I have yet to hear from.

C

ClipJoint

10/07/24

5 out of 5

Very easy process to transfer services…

Very easy process to transfer services from AT&T for Nextiva. The savings is tremendous and I am very happy I switched.

LL

Laura Lunardi

10/07/24

5 out of 5

I just signed up and so far the…

I just signed up and so far the communication was clear and quick, extremely responsive, and set up assistance was excellent. I look forward to seeing how the phone system works.