9.6
Spot Score
Empowering businesses through advanced communication solutions.
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Showing 161-170 out of 6255
TA
Tom Adams
10/09/24
So far my experience with Nextiva has…
So far my experience with Nextiva has been terrific. The sales process was very thorough and pleasant. Equipment arrived quickly and Denys was very helpful during onboarding.
ST
Shoebox Taxes
10/09/24
Nick did a fabulous job
Nick did a fabulous job in researching our account and finding an excellent resolution. I appreciate his representation of your company and the willingness to accommodate our situation.
K
Ken
10/09/24
Kudos for Miguel V.
Re: Case number 03803787 Miguel V. was excellent as he was on the telephone for a very long time with me to resolve the issue. He had to contact numerous Nextiva departments to get the item of contention resolved. Finally, the responsible employee sent me the corrected contract. I advocate a pay raise for Miguel V. Yours sincerely, Ken
G
Gerry
10/09/24
Machelle is so professional and kind
Machelle is so professional and kind. She definitely cares about the customer. She is warm and reassuring and makes you feel at ease with your problem. No problem too big or too small.
AH
Ashley Hogenson
10/09/24
Leo L is the best
The last two times I called Nextiva Customer Service I started with a rep who left me on hold for over 20 minutes without checking back in or giving an update. I had to call back and verify myself and account again. Both times this happen, I got the best customer service agent, Leo L. He helped me both times. He had the best service, checked in when to give an update on what he was doing, very kind, and attentive. He deserves a promotion :) Even though we are leaving Nextiva, you have a ...
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JK
Jana Korcekova-Lopez
10/08/24
Gustavo was attentive
Gustavo was attentive, professional and handled my inquiry to my satisfaction.
AR
Anderson Realty
10/08/24
Conscientious & Caring
Conscientious & Caring - everyone I've had to interact with has been very accommodating and forward thinking to resolve issues and get us set up.
GE
Gary E
10/08/24
Leo great CS
Leo went above and beyond, he deserves a raise.
LS
Lisa Sayin
10/08/24
Leo is the best Rep for customer support!
Leo was great when I rephoned in when the first Representative left me hanging and never phoned me back when we got disconnected after waiting for 40 minutes in the phone. Leo took care of my needs quickly and with a professional friendly demenor. Greatly appreciate his assistance!
MC
Motherly Comfort Home Care LLC
10/08/24
Leonardo is able to keep a positive…
Leonardo is able to keep a positive conversation while client is upset.