9.6
Spot Score
Empowering businesses through advanced communication solutions.
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Starts from $18.95/User/Month when Billed Yearly
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Showing 151-160 out of 6255
E
Eric
10/11/24
easy
easy, fast, and friendly setup
BM
billy miller
10/11/24
Leo L case #03815846 from the Customer…
Leo L case #03815846 from the Customer Care department was so polite and dedicated to my success and to ensure that all my problems was taken care of, I had tried to call before and didn't get the support that I needed. This time I hit the JACKPOT with LEO L. He went above and beyond to take good care of me! Thank you Leo!!!!!
BO
Business Ops Coordinator
10/11/24
Nick @ CR provided excellent customer…
Nick @ CR provided excellent customer service. We needed to change out contact information after a prior employee left the organization. Nick facilitated the change doing an excellent job with maintaining required security and getting things done speedily. We needed immediate support and got it!
GB
Gary Barr
10/11/24
Leo was an excellent help and greatly…
Leo was an excellent help and greatly appreciated. At first, I was ready for a hard time about a small issue I was worried about... But Leo did an amazing job of quickly taking care of my concern and making me happy to be a Nextiva customer.
AF
Ashley Freiburger
10/11/24
Super helpful and clear instructions
Super helpful and clear instructions. Very patient and friendly.
LB
L. Bentley
10/10/24
Perfect for our small office
Easy transition and helpful support staff. All our questions and concerns were answered and addressed. Very affordable and reliable service.
R
Rebecca
10/10/24
Great Follow-Up!
Nick was great at following up via phone and email. I really appreciate his assistance
U
unhappy
10/10/24
a lot of talk
was told there is a receptionist to direct calls, there isn't who the hell records their own voice for a business. was told i could forward my port number, told I cant , only after 20 min i'm already regretting it
JI
Jason Ianacone
10/10/24
Reps are great, Company is terrible
I had a great experience with the customer care rep Leo L. However, Nextiva auto renews our 3-year contracts without a way to make pending requests for the next renewal. The cancellation fees are close to the cost of keeping lines, so you are locked in once you are in. The website is difficult to manage and navigate between users, lines, and numbers. Between users and extensions as well are difficult. We are a small organization with less than 10 employees and it takes all day to work ...
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BB
Beyond Barriers LLC
10/09/24
Quick and Easy!
The rep was professional and personable. She was extremely knowledgeable, which helped the process go smoothly.
