9.6
Spot Score
Empowering businesses through advanced communication solutions.
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Starts from $18.95/User/Month when Billed Yearly
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TL
Timothy Lisbon
10/15/24
Be careful if you decide to Cancel. Snakes when you are trying to cancel.
I was told that I could cancel my contract in October of this year after porting 1 of 2 lines. So now when I go to cancel my last line, they hit me with a deactivation fee and continue to charge me for the 2nd line. They claim that they sent me an email to cancel the first one via docusign but I have checked my email. I asked who I spoke to back in March and of course they have no record of it. I cannot recommend this service to anyone.
F
F.A
10/14/24
Great company I recommend
The professionalism of the team was nice she new the product and got me right in I appreciate Kimberly for making my experience pleasant.
M
Matthew
10/14/24
Very professional
Very professional, and helpful. He made the process very quick and painless, very appreciative for that.
VC
Valentine Cabreja
10/14/24
Nice customer services
They explain you how to use the service very well
NJ
Nindy Jarrell
10/14/24
Leo - Knowledgeable and eager to help resolve if possible
Leo was concerned of the situation I am going through and that I wasn't ware my 36 month contract auto renewed. I have had health problems and business has decreased. I loved Nextiva but for my business its a over kill. Thank you for looking me a person in struggles and not a dollar sign. Companies who care about all clients will always prosper for good deeds.
DW
David Wick
10/14/24
Quick and Easy
I was able to get phone numbers and get the system set up quickly on my computer. They explained things in detail as they set it up.
VN
Van nasciment
10/14/24
The Technical support made me feel…
The Technical support made me feel confident to use nextiva
FA
Freddy Alequin
10/14/24
Luis @ Customer Care
Luis @ Customer Care - Case number 03820412 Luis attended my call this morning helping with my account cancellation. He did a phenomenal job at assisting me with cancelling my account and I am very grateful. I've been with Nextiva for over 10 years. Never had any complains on the exceptional service. Thank you.
MB
Michael Brown
10/14/24
Great service
Great service - Very polite and respectful. I ended up going with someone else due to pricing being too high for the actual CRM option - however I would absolutely come back if pricing becomes more competitive in the future. Leo helped me cancel my account and was very smooth and professional.
SA
Sarah Alonzo
10/11/24
Leo was fantastic
Leo was fantastic - very knowledgeable and professional.
