spotsaas-logo
Get Listed

9.6

Spot Score

Nextiva - Call Center Software

Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Empowering businesses through advanced communication solutions.

4.4

Add to compare

Starts from $18.95/User/Month when Billed Yearly

Nextiva Reviews & Ratings

4.4

Very Good

Based on 1473 ratings & 6255 reviews

Rating Distribution

Excellent

(5081)

Very Good

(612)

Good

(151)

Poor

(70)

Terible

(341)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 131-140 out of 6255

JN

Jonathan N

10/16/24

5 out of 5

Great communication and all questions…

Great communication and all questions answered.

MF

Magno Franco

10/16/24

5 out of 5

very kind and helpful support

very kind and helpful support. seamlessly!

CC

Carolyn Cruz

10/16/24

5 out of 5

Both the sales person and the rep who…were sure to answer all of my questions and make sure I was set up properly.

Both the sales person and the rep who helped me get set up were extremely helpful!!

LR

Lori Richmond

10/16/24

5 out of 5

Outstanding Service and Support for Small Business Owners

Our company has been a Nextiva customer for six years, and my experience has been nothing short of exceptional. Every customer care representative I've interacted with has been kind, respectful, and highly professional. Today, I had the pleasure of working with Leo L., who truly exemplified what great customer service looks like. His professionalism, empathy, and willingness to go above and beyond helped us resolve a challenge together seamlessly. I highly recommend Nextiva to any small ...

Read more

D

drwestmolandgmail.com

10/15/24

5 out of 5

Incredible

Rep was knowledgeable and very helpful.

E

Eric

10/15/24

5 out of 5

Leo L was great

Leo L was great. Took 3 atempts and he finally got it done. Thank you Leo.

WM

Werner Medrano

10/15/24

5 out of 5

The process was very smooth and…

The process was very smooth and explained very well.

MD

Meredith D

10/15/24

5 out of 5

Nextiva - Ivan G. - Fantastic Service. A++++

Ivan G. was amazing today. I appreciate the customer service always with Nextiva. He addressed all questions that I had. I recommend this company 100%. Great connection and never fails on me. Thank you Ivan and everyone with Nextiva!

TP

Tyler Phelps

10/15/24

5 out of 5

Best Service Ever!!!

Nextiva service blows the competition away. Easy to get a real human on the phone. They take over remotely and go step by step. Best experience I've had with a service like this. Other companies should take notes!

AS

Adam Savett

10/15/24

2 out of 5

Terrible customer service

Used for VOIP fax service. Interface was clunky, but usable. Tried to cancel as business was winding down and had never received notice of recurring charge. Cancellation took more than two weeks to process, and many, many attempts and follow ups, and they refused to give a pro-rata refund.