9.6
Spot Score
Empowering businesses through advanced communication solutions.
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Starts from $18.95/User/Month when Billed Yearly
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JN
Jonathan N
10/16/24
Great communication and all questions…
Great communication and all questions answered.
MF
Magno Franco
10/16/24
very kind and helpful support
very kind and helpful support. seamlessly!
CC
Carolyn Cruz
10/16/24
Both the sales person and the rep who…were sure to answer all of my questions and make sure I was set up properly.
Both the sales person and the rep who helped me get set up were extremely helpful!!
LR
Lori Richmond
10/16/24
Outstanding Service and Support for Small Business Owners
Our company has been a Nextiva customer for six years, and my experience has been nothing short of exceptional. Every customer care representative I've interacted with has been kind, respectful, and highly professional. Today, I had the pleasure of working with Leo L., who truly exemplified what great customer service looks like. His professionalism, empathy, and willingness to go above and beyond helped us resolve a challenge together seamlessly. I highly recommend Nextiva to any small ...
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D
drwestmolandgmail.com
10/15/24
Incredible
Rep was knowledgeable and very helpful.
E
Eric
10/15/24
Leo L was great
Leo L was great. Took 3 atempts and he finally got it done. Thank you Leo.
WM
Werner Medrano
10/15/24
The process was very smooth and…
The process was very smooth and explained very well.
MD
Meredith D
10/15/24
Nextiva - Ivan G. - Fantastic Service. A++++
Ivan G. was amazing today. I appreciate the customer service always with Nextiva. He addressed all questions that I had. I recommend this company 100%. Great connection and never fails on me. Thank you Ivan and everyone with Nextiva!
TP
Tyler Phelps
10/15/24
Best Service Ever!!!
Nextiva service blows the competition away. Easy to get a real human on the phone. They take over remotely and go step by step. Best experience I've had with a service like this. Other companies should take notes!
AS
Adam Savett
10/15/24
Terrible customer service
Used for VOIP fax service. Interface was clunky, but usable. Tried to cancel as business was winding down and had never received notice of recurring charge. Cancellation took more than two weeks to process, and many, many attempts and follow ups, and they refused to give a pro-rata refund.