Nextiva Reviews in March 2025: User Ratings, Pros & Cons

Good service. Product was delivered and explained thoroughly

Appreciated the assistance and support,

Double charge on my card

I can not believe that you guys take advantage of the users and for second time I got double charge on my card

Excellent service.

Excellent service.

Leo was fantastic

Leo was fantastic! He got me a deal on our contract without prompting for it.

Leo L

Leo L. Help me with my phone call and was very nice and attentive and resolved my issue.

Prompt Service.

Date of experience: October 21, 2024

Leo is a great representative and…

Leo is a great representative and helped in continuing the services at a reduced rate. He walked me through the product and helped in every step.

Review for Nextiva Support - Anya

Account; 5492102 Case #: 03836832 I recently had the pleasure of working with Anya Fox from Nextiva's support team, and I couldn't be happier with the service I received. Anya was incredibly friendly and quick to help in every way she could. I accidentally cancelled my account a bit too soon and needed assistance getting my numbers back. Even though we cancelled the service because we weren’t utilizing it as much as expected, the support here has always been fantastic. Anya went above and ...

She just listened and did as I…

She just listened and did as I requested without trying to convince me to change my decisions. She was able to reduce my fees due to a very discouraging experience with Nextiva that created huge implications for my business over several weeks.

Patient and kind customer service

Patient and kind customer service. Helped every step of the way.