Nextiva Reviews in March 2025: User Ratings, Pros & Cons

WOW Nick @CR delivered on the AMAZING service promise of Nextiva!

WoW! Nick @ CR was amazing as promised by your advertising. He provided the amazing service you promote. He was fast, efficient he took my concerns seriously, he fixed my issue immediately and retained me as a client . You are lucky to have such a great employee. I am very happy.

Glad we made the switch

We became very frustrated with the hiccups our previous carrier had with regard to the SMS approvals. It took nearly a year to finally get approved. We decided to make the switch and the process was smooth and we are finding this platform is more user friendly and our SMS was approved in a couple weeks.

Leo did a great job of getting my…

Leo did a great job of getting my issues resolved quickly and efficiently... I like that they provide a case number for easy reference, makes working with customer service a breeze! Thanks for the help, Leo!!

I really enjoyed my experience thus far…

I really enjoyed my experience thus far with Nextiva. Zach and Anastasia were helpful, efficient, kind, and both made the whole process of switching from Vonage to Nextiva super easy. I hope all of my experiences with Nextiva will be the same going forward. So far, I highly recommend.

Credit Card charge no invoice

I'd been trying to get help since April to no avail. After finally getting to Nick @ CR, I was helped. He was friendly, fast, and understood the issue.

Glad we made the switch

We became very frustrated with the hiccups our previous carrier had with regard to the SMS approvals. It took nearly a year to finally get approved. We decided to make the switch and the process was smooth and we are finding this platform is more user friendly and our SMS was approved in a couple weeks.

Thank you for your assistance

Thank you for your assistance. Very professional

Zyndell was extremely helpful

Zyndell was extremely attentive, understanding, and understand. She listened, paid attention, and understood my issue and helped me to the best of her ability. Truly the best customer service experience I've had in a long time. Thanks Zyndell!

I really enjoyed my experience thus far…

I really enjoyed my experience thus far with Nextiva. Zach and Anastasia were helpful, efficient, kind, and both made the whole process of switching from Vonage to Nextiva super easy. I hope all of my experiences with Nextiva will be the same going forward. So far, I highly recommend.

WOW Nick @CR delivered on the AMAZING service promise of Nextiva!

WoW! Nick @ CR was amazing as promised by your advertising. He provided the amazing service you promote. He was fast, efficient he took my concerns seriously, he fixed my issue immediately and retained me as a client . You are lucky to have such a great employee. I am very happy.