9.8/10
Spot Score
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KG
Kathy G.
01/21/21
Excellent customer service from Newswire
My company decided to try Newswire for the first time and I am most impressed by the team members I worked with. Shea Wirsing in sales helped me determine our best option to go with. The customer service I received from David Tadros was outstanding, I had so many questions about submitting our press release and he stayed with me on live chat until everything was done. I feel confident I picked the best options for this particular press release. Thank you Shea and David for a great first ...
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JE
John Eason
12/30/20
David was a huge help
David was a huge help! Despite some phone issues beyond his control he continued to follow up and made sure we got our release out.
TA
Tracet Altman
12/10/20
David T saved me life
David T saved me life. Ok, maybe a little dramatic, but I needed a report fast and he delivered and also helped me re-jigger our account for easier use. I know it was later EST time and soooo appreciated that he called me back today!! GREAT service!!
M
Mark
11/21/20
I am very please with the outstanding…
I am very please with the outstanding customer support Dave gave me. He helped to not only get me set up with the account, but also assisted on perfecting the press release. Give this man a promotion. He clearly knows what's he's doing and how to work with customers.
GB
Greg B
11/16/20
The Best Way to Connect to the Press and the World
What do you like best? How far it reaches and how easily it does What do you dislike? Too many clicks to get to release writing What problems are you solving with the product? What benefits have you realized? Newswire solves the problem of letting people know about the great things our clients are doing. They've designed something that really puts our clients' incredible success in front of more folks. It's like they've found a way to hack the press. The benefits ...
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MI
Mike I
11/13/20
Great value and even better support
What do you like best? I started using Newswire because it offered more value than other PR distribution tools for our campaigns. I could get the same or better distribution at a better cost. What's really kept me is how responsive their team has been. They've helped me clear last-minute changes to a release and been very responsive to any questions I have about getting something published or using their add-on tools. Here are the things I like: - Good value - Responsive ...
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BJ
Brett J
11/11/20
Newswire delivers a real Earned Media Advantage Plan with real results
What do you like best? We have been very pleased with Newswire's process of first getting to know our company, values, key objectives, target markets and customer types and then really getting to know our services and offerings. This level of understanding and curiosity has been key delivering high value campaigns. What do you dislike? There is a significant time commitment to make the most of the EMAP and to get the desired results from the media and outreach campaigns. That ...
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JS
JC S
11/11/20
Shots Box Uses Newswire
What do you like best? Attentive to our needs. Newswire keeps us updated, works for us in the background and keeps us in focus with weekly meetings and marketing reviews. What do you dislike? Nothing really. They always seem to be on top of our account, i feel like they are the ones falling behind because of us. What problems are you solving with the product? What benefits have you realized? PR, brand promotion. Newswire keeps us in the front of the news with press ...
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SK
Stacey K
11/11/20
Newswire Earned Advantage Plan, Like An Agency
What do you like best? The customized service I receive makes me feel like I am working with my own PR agency. Newswire becomes a partner rather than just a service. What do you dislike? There is nothing to dislike about the service. What problems are you solving with the product? What benefits have you realized? The direct outreach support is great. We are able to reach so many more media through the EMAS.
MB
Megan B
11/06/20
Value add for our organization!
What do you like best? The Newswire platform is easy to use and provides great data about our press releases. In addition, the support team at Newswire has provided great support in helping us to think through topics, media pitches, and to gain additional coverage for our organization. What do you dislike? We haven't identified any downsides at this point in time. What problems are you solving with the product? What benefits have you realized? Newswire is helping us to ...
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