NetX Reviews in April 2025: User Ratings, Pros & Cons

NetX Large Scale

What do you like best? Scalability for a large asset collection for large files some exceeding 2GB. Diverse file handling with extensive permission levels. What do you dislike? Metadata updates have a lag time that previous DAM did not have. Recommendations to others considering the product Integrates well wither other workflow systems such as Jira and other databases. What business problems are you solving with the product? What benefits have you realized? Archiving source images files ...

I like the product a lot, the people & the company are great.

What do you like best? The knowledge and subject matter expertise of anyone/everyone I deal with. The product itself is easy to use, There is minimal time spent on training and support, which required a FTE with our previous system. What do you dislike? I don't have any major complaints. What business problems are you solving with the product? What benefits have you realized? Business Problems: The typical problems addressed by DAM. Benefits: Time savings, cost savings.

Excellent Customer Service

What do you like best? NetX has an excellent support service. After submitting a support request, response is always same day, usually within an hour or two. Customers are kept in the loop on progress and all of my issues have been fixed quickly. If any issue requires follow-up, NetX is always responsive and has even reached out via phone on occasion. The leadership of the company is very accessible and open to conversation regarding future features. Their approach is not ...

NetX Digital Asset Management

What do you like best? I like the ease of creating new folders and dragging and dropping files in the most recent versions of NetX. I am a super user, and previous versions lacked some of this user experience. I like how easy it is to share files with people outside of our organization. The "relationship" tab is especially helpful for our designers who use indd files and need all of the linked files as well. What do you dislike? I have some issues with the search functionality, sometimes ...

NetX Customizeable

What do you like best? I like the look and ease of the brand portal. The layout is easy for consumers to find what they are looking for in professional, clean and neat layout design What do you dislike? The customization on the backend is currently in a spot that makes it difficult to make updates or changes to the assets you are controlling for presentation on the brand portal side. It's not at an efficient level yet, and the documentation is still catching up to a non-technical level ...

Working on a DAMS migration to NetX

What do you like best? Functionality and integration capability; logical interface for everyday users. What do you dislike? Like any DAM, it's a steep learning curve for admins. What business problems are you solving with the product? What benefits have you realized? Centralized access to assets, integration with other databases. Once fully implements, "one touch" processing of assets -- load, describe, and they automatically appear in all resources.

Heading in the right direction but still some kinks to work out

What do you like best? The brand portal is nicer than having clients use Box. Once Dan took over the implementation, things were great and we started learning about the tool and what needed to be done. What do you dislike? Implementation started out really rough. Documentation initially provided was basically a spreadsheet with a couple of data examples with no context. Certain features seem to be buggy. Sometimes we need to perform tasks twice in order for files to display in the ...

Great product, waiting patiently on FLEX

What do you like best? Great search function. Site is robust, once you know how to use it you can accomplish a lot of cool things and even more in the Flex site. It's intuitive to a point - but not 100% consistently. The site is fast to load and downloads are good too. There's a good admin interface with lots of flexibility given to admins. What do you dislike? Interface, but a lot of that will be fixed in HTML5. Would like to see more control/easier to control on the emails that the ...

Great product idea. Company still in infancy.

What do you like best? The portal is a great looking interface and the pricing was much better than other products we reviewed. What do you dislike? It took a very long time to get up and running - the level of on boarding support we got was pretty minimal. It seems as though there is a lack of support documentation that other clients would want. We have to ask for upgrades, but when we do they are speedy. What business problems are you solving with the product? What benefits have you ...

Netx

What do you like best? I like the search. It is phenomenally good. I also like the company. They are always helpful, responsive, and provide very custom solutions. What do you dislike? It is very powerful, and sometimes it's hard to remember how to do the more sys administrative tasks because there are womanly possible options and ways to configure the system. What business problems are you solving with the product? What benefits have you realized? It is very useful for sharing ...