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NetBase offers custom pricing plan
NetBase is a highly valued platform for social listening and analysis, as highlighted in recent reviews. Users praise its ease of use and the depth of insights it provides. The ability to create detailed analyses and generate valuable consumer insights stands out as a key strength. Additionally, the platform offers customizable dashboard options and thoughtful ...Read more
Offers detailed insights for analyzing industry-specific topics and conversations.
Possibility to create analysis on brand/product conversations quickly.
Intuitive interface with cross-tab analysis and thematic filtering.
Provides robust data analysis and visualization capabilities.
Limitations in demographics data accuracy outside the United States.
Steep learning curve for deep insights and complex functionalities.
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Showing 151-160 out of 257
CS
Carrie S
04/27/16
netbase-love it
What do you like best? I love the insights it provides for our brands What do you dislike? i need an in person rep-I hate just having calls with my rep Recommendations to others considering the product: u don't get an in person rep What problems are you solving with the product? What benefits have you realized? social listening to drive awarnenss in order to scale our products
BF
Brooke F
04/27/16
Social intelligence at your fingertips
What do you like best? I love the emotional intelligence built into the platform. This tool provides a level of insight that we otherwise wouldn't be able to receive. It also saves my team hours of manually analyzing comments from a wide variety of sources online. The word clouds are so useful to incorporate in presentations. The stream lets us dig in to each individual comment so we can reach out to those that have used negative sentiment to turn them into a brand advocate. What ...
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UI
User in Marketing and Advertising
04/27/16
Excellent Social Listening tool
What do you like best? Netbase can solve a variety of business problems and questions, from campaign performance overviews to investigating the competitive landscape. The interface is relatively user friendly and they are constantly releasing new and improved features/functionality in conjunction with social platform changes. What do you dislike? Although the frequent changes to features is helpful, it can also be challenging to become an "expert" with this tool. This is mostly due ...
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HK
Hushidar K
04/27/16
Good all round tool, firehose access ensures data sufficiency, audience demographics are useful
What do you like best? Netbase is the primary tool used for social listening in our organization. We appreciate the reliability this tool delivers in terms of mentions and author counts. The text analytics- especially the different word clouds for brands, personalities etc are useful as well. We also appreciate the fact that Netbase is constantly evolving to include more data and features. Their customer support is responsive and helpful. We also use their Pulse dashboards, which are a ...
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AI
Agency in Public Relations and Communications
04/27/16
The most flexible social listening tool I've used
What do you like best? I found the "sound-byte" function to be incredibly valuable. Other social listening and media monitoring tools that I've used do not possess the same functionality, which has forced me to constantly refresh or reframe the parameters of my search query. Conversely, Netbase makes it easy to hone in on very granular data points and give my clients the service they deserve. What do you dislike? My only real issue with Netbase is its reliance on decahose data to ...
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KP
Kate P
04/27/16
Must use for any social team!
What do you like best? The social listening is top notch and the information you can get is great- top terms, demographics, sentiment, passion etc. What do you dislike? Instagram analytics would be great when that API opens :) What problems are you solving with the product? What benefits have you realized? We are solving branding problems and this tool gives clients a great view of the current state of their business. After marketing initiatives we can look back and compare.
KJ
Kristin J
04/27/16
Accurate sentiment reporting - the stuff of dreams
What do you like best? There is no other platform that even comes close to being able to analyze sentiment and sentiment drivers than NetBase. My account manager and social analyst team is incredibly helpful, available, and knowledgable. What do you dislike? Occasionally I am overwhelmed by the incredible number of options for analysis and the dashboard feature is really confusing to set up (but powerful when you figure it out). Recommendations to others considering the ...
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MM
Maritza M
04/27/16
Great Solution for Social Listening & Insights gathering!
What do you like best? I've used many social listening tools, but NetBase has been by far one of the most intuitive and best solutions. We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING! What do you dislike? This tool is best suited to find audience and conversation insights, but it needs a little more work on the measurement and analytics piece. Nonetheless, I have truly enjoyed using ...
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CI
Consultant in Management Consulting
04/27/16
Configure
What do you like best? Social listening and real time información about brands and products What do you dislike? The Facebook info, too expensive and doesn't have info that i can analyze, it already comes analyzed.... Recommendations to others considering the product: great value, knowing your customer its priceless. What problems are you solving with the product? What benefits have you realized? Brand management and customer feedback
AI
Agency in Marketing and Advertising
04/27/16
Helpful tool for our Agency Arsenal
What do you like best? The support team at Netbase goes above and beyond. Our monthly meetings and additional calls are invaluable. Nani is the best! What do you dislike? Data sources. Twitter cannibalization is the biggest pain point as we feel that typically insights gleaned from Twitter are least useful as brand trends are rarely influenced by organic behavior and nearly always driven by promoted trends/tweets. The ability to extract organic vs paid would be beneficial. ...
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