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NetBase offers custom pricing plan
NetBase is a highly valued platform for social listening and analysis, as highlighted in recent reviews. Users praise its ease of use and the depth of insights it provides. The ability to create detailed analyses and generate valuable consumer insights stands out as a key strength. Additionally, the platform offers customizable dashboard options and thoughtful ...Read more
Offers detailed insights for analyzing industry-specific topics and conversations.
Possibility to create analysis on brand/product conversations quickly.
Intuitive interface with cross-tab analysis and thematic filtering.
Provides robust data analysis and visualization capabilities.
Limitations in demographics data accuracy outside the United States.
Steep learning curve for deep insights and complex functionalities.
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Showing 141-150 out of 257
JF
Jennifer F
05/02/16
Great but could be better
What do you like best? The user interface, the and/or usage, easy to learn, get visuals What do you dislike? some gaps in and/or methodology, no Facebook data, hard to pare down for common words, can't observe linguistic patterns What problems are you solving with the product? What benefits have you realized? How are people talking about a brand? great in answering this unless a common name What brands are most common for a topic? hard to do % share of social
AH
Ash H
05/02/16
Great for social tracking
What do you like best? It's a great system for tracking social sentiment across our brands. What do you dislike? Can be overwhelming at first, but once you learn it works well. What problems are you solving with the product? What benefits have you realized? Tracking social media sentiment is imperative for the marketing efforts we give to our brands.
UI
User in Marketing and Advertising
05/02/16
Netbase Quick Snippets of Social Listening for Clients
What do you like best? Word clouds on word clouds on word clouds. Working with those who don't understand the power of social listening, word clouds provide an easy way for them to understand and digest findings. What do you dislike? The way to input queries can become tedious and complicated. Recommendations to others considering the product: Lean on the customer service offered. What problems are you solving with the product? What benefits have you realized? ...
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GP
Grant P
05/02/16
Netbase
What do you like best? The data sources seem to be ok, but honestly very underwhelmed with Netbase What do you dislike? not a viable research tool, provides little in the way of intelligent search without knowledge of search query structure Recommendations to others considering the product: do your research, might not be a good tool for you. What problems are you solving with the product? What benefits have you realized? thats the issue, our business problem doesn't ...
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VS
Venke S
04/28/16
Dependable listening tool netbase
What do you like best? The tool is quite exhaustive. The mobile dashboards are useful. Concept of analyst access and business used access works. What do you dislike? History access should be like Google. I should be able to access data without a timeline restriction. Since our search volumes are huge we find decahose to be quite restrictive. Recommendations to others considering the product: Great tool. Go for it. What problems are you solving with the product? What ...
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AI
Agency in Marketing and Advertising
04/28/16
My experience so far has been great.
What do you like best? I like how there is so much you can do and NetBase experts are always there to help you out if you run into any speed bumps. What do you dislike? I feel that we need to have more of a face-to-face connection with a rep on Skype, etc. to have more of an interactive experience. What problems are you solving with the product? What benefits have you realized? We are able to access tools we weren't able to access before and dig deeper into social trends ...
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DD
Danielle D
04/28/16
Netbase is great for competitive research on agency pitches!
What do you like best? I love the organic conversation capabilities, as well as the firehose capabilities for Twitter (if you sign up for it) What do you dislike? I do dislike that there isn't a dashboard right when you log in with all of your analyzed topics. Recommendations to others considering the product: Definitely give it a try, especially for competitive research and new business pitches. What problems are you solving with the product? What benefits have you ...
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UI
User in Public Relations and Communications
04/28/16
Very powerfull tool
What do you like best? Semanthyc analysis, speed, innovation, audience 3 D. What do you dislike? UX design, don't have rules for classification. What problems are you solving with the product? What benefits have you realized? I've gained time.
JJ
Justin J
04/28/16
Great If You Know What You're Doing
What do you like best? I like that you can get a holistic view of a conversation online. Typically to uncover valuable insights you will have to run multiple keyword sets, removing things that are skewing the conversation, but the final product can be quite insightful if you know how to use it. What do you dislike? You can't get a full picture without supplementing it with other tools. This is primarily because it doesn't automatically pull in all of the Facebook, LinkedIn, or ...
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AI
Administrator in Marketing and Advertising
04/27/16
What a great, intuitive tool! Very user-friendly!
What do you like best? It's very intuitive and easy to navigate! Everything works EXACTLY like you'd want it to. And any hiccups we've encountered have been addressed by the amazing customer support staff. What do you dislike? Early in our testing, smaller brands were not being recognized. It appears that NetBase has been working to fix that, as their customer service has been spectacular! Recommendations to others considering the product: I'm relatively new to the world of ...
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