NetBase

Netbase Customer Usability

What do you like best? What I most like about Netbase Quid is the possibilities the platform give to it users, making it easier to create analysis and generate insights for a business. Currently, we use Netbase in many areas of our Business and this is the reason why we are glad to have Netbase Quid as a partner. If I needed to choose one feature that I like best, would be the possibility of creating analysis on the conversation related to a brand/products within minutes because of the ...

My Favorite Tool for Social Conversation Analysis

What do you like best? Ability to splice and dice social conversation data in an intuitive way within the "Analyze" tab. What do you dislike? No real dislikes. If I am being picky, I wish there was further ability to customize the x and y axis of dashboard charts. Recommendations to others considering the product: The NetBase 360 learning platform will teach you everything you need to know about the product! And if you still have questions, the support team is responsive ...

Informs, tracks, and gets us closer to the conversation in real time

What do you like best? The integrated features to understand consumer conversation o inform strategy and track performance/shift with new strategy What do you dislike? needing to analyze what's meaningful outside of the platform, after pulling the information What problems are you solving with the product? What benefits have you realized? Customer insights Competitive lanscape Unmet needs Ways in which to engage online & improve campaigns

NetBase Quid is the tool for you to build personas & get accurate results for sentiment

What do you like best? Quickly understanding sentiment drivers of our audience towards a product launch or campaign. Looking at how followers interact on Twitter across competitors, talents, players, etc. AI is most developed from all social listening tools. The API. What do you dislike? Inflexibility of the platform. If you have used any BI tool or other tools within social listening, you will soon see that there are limitations in charting and dashboarding. Writing ...

NetBase Social Monitoring Review - Love, Love, Love

What do you like best? NetBase has so many amazing features that allow you to slice and dice data to determine valuable consumer insights. It also helps to allow for proactive and reactive digital brand strategy. What do you dislike? Not much that I don't like, TBH. My only issues are from the scope of features allowed through my company's contract with NetBase, but that's not something I can really change. What problems are you solving with the product? What benefits have you ...

NetBase Offers Amazing Consumer Insight

What do you like best? There are so many ways to really dig in to the data, to confirm why I'm getting a particular result. I can confidently show where the consumer insight (and corresponding sentiment) is coming from, and that it's an accurate assessment of that consumer post. That's the other part that's amazing - the sentiment analysis accuracy. And again, being able to confirm it and not rely on the tool just saying something is positive or negative, but letting me click through and ...

Agile, Dynamic, Stunning Visuals

What do you like best? The cross tab analysis is one of the coolest features I've ever seen in a tool. I love slicing and dicing the data to find insightful patterns. Clients and internal teams have been super excited to take these observations and put them into actions. We have been able to dive super deeply into themes and regions than ever before. What do you dislike? The least helpful part of NetBase is the engagement reporting since most of that data is typically available via ...

Well-rounded app for gaining insights from social media

What do you like best? NetBase allows users to conduct comprehensive analyses of social media data with the tremendous number of domains and languages it supports. It enables its users to grasp a multi-faceted picture of what social media users are saying through offering a wide range of analytic perspectives on social media data. While its user interface is intuitive and straightforward, it also provides users with ability to filter data in complex methods when necessary. What do you ...

Superb Native Language Data-Driven Insights

What do you like best? Next gen AI driven foreign language market intelligence and consumer insights supported for global markets. What do you dislike? Their Quid product requires an additional license. Recommendations to others considering the product: If you're considering other platforms, I suggest you test and compare Netbase's NLP recall accuracy in several foreign languages. What problems are you solving with the product? What benefits have you realized? ...

Best-in-class tool drives maximum intelligence

What do you like best? The user experience allows for ease while acquiring maximum intelligence. What do you dislike? Influencer evaluation capabilities could be expanded. What problems are you solving with the product? What benefits have you realized? Acquiring social media and market intelligence to drive deeper intelligence for clients. We also use the tool for trend spotting and keyword research.