NeonCRM Reviews in January 2025: User Ratings, Pros & Cons

"Positive User Experience & Continued Updates"

What do you like best about Neon CRM? Neon CRM is exceptionally easy to use, provides a lot of customization, and provides excellent services and utility to a myriad of organizations. It makes database management simple, and takes a lot of the fear and overwhelming aspects of the role away! It also is a product that is consistently being updated, upgraded, and improved, and there are few programs that do that the way Neon CRM does.

"The system is fine but hte support is horrible!"

What do you like best about Neon CRM? It is fairly easy to figure out however some functions are not intuitive What do you dislike about Neon CRM?

"Wonderful platform!"

What do you like best about Neon CRM? From our implementation on, Neon has been a wonderful platform at an affordable price. What do you dislike about Neon CRM?

"Extremely Organized and Efficient Onboarding Process"

What do you like best about Neon CRM? Our organization has recently begun the onboarding process with Neon CRM and I have been so exceedingly impressed by how organized and efficient the entire process has been. From day one, the employee who walked us through the demo was wonderful to work with and extremely knowledgeable. We had a lot of questions, and she was patient and looked into answers for us. We're now in the onboarding stage and this is also going very smoothly. Training is easy ...

"Neon works for us"

What do you like best about Neon CRM? It's a solid CRM tool and meets our needs for most tasks What do you dislike about Neon CRM?

"Product is Great, Customer Service is Brutal"

What do you like best about Neon CRM? NEON is a straightforward and fairly robust CRM. Onboarding and data import was painless, and the tools and reports available to us meet our needs. Pricing is competitive.

"User friendly with great customer service"

What do you like best about Neon CRM? Coming from an outdated desktop crm, access to Neon CRM online has been great for our nonprofit. We've found it to be very user friendly, and when we run into questions they've been quick to answer. I particularly like the timesaving aspect of system letters for our thank yous, and being able to easily track our campaigns is great.

"Neon has proven extremely helpful for our organiztion"

What do you like best about Neon CRM? The customer service during our initial training phase was very benefical. Staff took the time to learn about our needs, goals and budget for this product. Once set up, we are now able to easily gather and analyze important donor data and statistics to help us with our fundraising goals.

"Overall Good, Empowering Product"

What do you like best about Neon CRM? NEON CM has an incredible number or options to customize things. I have yet to discover all the ways we can utilize the CRM.

"Neon CRM has been a gamechanger for our small history museum."

What do you like best about Neon CRM? We love having all our members, donors, and contacts in one system. Gone are the days of this information hidden away in Excel spreadsheets on staff computers with no idea which is the most updated information. Our forms, events, and mailings look professional and are done promptly. Gone are the days of using separate software programs to manage everything Neon does for us. I love the live training and access to office hours. Office hours allow us to ...