9.1
Spot Score
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Namecheap continues to stand out as one of the most reliable and customer-centric domain registration and hosting services on the market. Across numerous customer reviews spanning the last year, the platform consistently garners praise for its exceptional customer support. Users frequently highlight the professionalism, patience, and problem-solving prowess of ...Read more
Exceptional and accessible 24/7 customer support, consistently resolving issues promptly and professionally.
Helpful and knowledgeable live chat agents who guide users step-by-step, even those with limited technical expertise.
Affordable pricing on domains and related services, with customizable add-ons.
Reliable and trustworthy experience as a domain registrar, preferred by long-term users.
Initial learning curve for beginners during domain transfer or complex setups, requiring guided assistance.
Occasional delays reported in chat-assisted resolutions, though generally resolved with persistence.
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ST
Sheenaugh-lee Thompson
06/21/24
Thank you for trying to help me in my…
Thank you for trying to help me in my desperate situation, but namecheap should open up a setup where people can do a direct eft to pay for their products in emergency situations like im in
AS
Aditya Singh
06/21/24
good response from support team agent
good response from support team agent
S
Sam
06/21/24
Customer service just can't get better…
Customer service just can't get better than this. Always available, patient and willing to help. Thank you Namecheap.
MA
MICHAEL AFRIYIE
06/21/24
Good customer service
Good customer service
EF
Engr Faizan
06/15/24
Overal all excillent experience
Date of experience: June 15, 2024
S
ssajiddali
06/14/24
it is wife name
we are satisfied
ZA
Zach Allred
06/13/24
Very good service
The service was simple to understand and very easy to get a domain for my website. I didn't use the website builder so I don't know how that is, but buying a domain to link to my other website builder was very simple and affordable!
A
Ashok
06/12/24
Simple to use.
Simple to use.
AS
Aiman Shahzadi
06/12/24
Its was good
Date of experience: June 12, 2024
T
tf
06/12/24
Fast response
Fast response, excellent customer service
